Generation VIP Bonus Codes US

It is a wise decision for any punter, experienced or not, to read our Generation VIP casino review. We went through all the essential information, and we’ve tested many features ourselves. We do this to make sure our readers make an informed decision when choosing whether to play on not on this casino. In our review, gamblers will find useful explanations about the sign-up, deposit and withdrawal processes, but also about casino games, bonus offers and useful website features.

Who is the owner and operator of Generation VIP Casino?

Generation VIP Casino was launched in 2019 and is licensed by the USGC, and also by the MGA. It’s owned and operated by Aspire Global, a company that is continually expanding within the online casino and betting industry. After it has just recently bought the sportsbook tech provider BtoBet, Aspire is looking to partner up with Betfair, preparing to enter the Colombian market.

Besides Generation VIP, the industry giant has developed many other online casinos, such as Playluck, mr.play, King Casino, Chilli Spins and Casiplay. Therefore, chances are very high for experienced online gamblers to already be familiar with some of Generation VIP casino’s features, practices, and even some of their games.

What’s important to know about Generation VIP’s game collection

Generation VIP works with a lot of game providers, including Aspire Global, NetEnt, Microgaming, PlayN Go, Sigma Gaming, JFTW, 2By2, Elk Studios, Realistic Games, Scientific Games, Lightning Box, Thunderkick, Ainsworth, iSoftBet, Red Tiger, Pragmatic, CGS – Side City Studios, Inspired Gaming, IGT, Old Skool, Blueprint, 1x2 Gaming, Playson, Triple Edge Studios, Big Time Gaming, Rabcat, NextGen Gaming, Switch Studios, Electric Elephant, High5Games, RedRake, Pariplay, Quickspin, Bally Wuff, Evolution Gaming, StakeLogic, Skywind, Amatic, Skillzzgaming, Fantasma, Fortune Factory Studios, Bet Digital, and Amaya.

The slots category has titles such as Fruity Friends, Starburst, Book of Tut, Aloha! Cluster Pays and Madame Ink. Speaking of Madame Ink, Play’n Go's the newest creation seems to get a lot of attention from slots enthusiasts. We have noticed that many online casinos have already added the game to their collection, only one week after it's launching, on 22^nd October 2020. The game features some artwork that was inspired by real-life tattoo designs, approaching a popular cultural theme that hasn’t been covered by casino games up until now.

Important: If any user feels there is a discrepancy between the game results and the actual funds they have received, they can review their game results in the account panel. If this doesn’t clear up the issue, members can always reach out to customer support, via email or live chat.

Besides slots, casino members can play a few jackpot slots - Temple of Wealth, Jackpot Fortune, Redeem the Dream and a few others - and more than 20 table games. A live casino section is also available, where players can choose from almost 100 live dealer tables, with games such as Blackjack, Roulette, and Baccarat.

Unfortunately, Generation VIP Casino hasn’t developed a mobile gaming up. Nevertheless, players can gamble using their mobile Android and iOS devices because the website is well optimized for mobile use.

Generation VIP Casino provides its users with a Game Information section. Here, members can check out crucial information about each game's system and features, but also rules and procedure. Yet, a lot of games do not have enough useful information available, and the Games Information section itself is not easy to find. To access it, users must go to the Help section, then click on Games Information, where they need to scroll looking for the specific games they are interested in.

Tip: Roulette bets won’t count towards wagering requirements.

Essential details about Generation VIP casino accounts

Before proceeding to gamble, punters will have to go through a standard sing up process. It involves providing an email address, but also personal information. Take notice that only one casino account can be opened on a household address, so check this with all house or flatmates, if there are any.

Once the account is created, the next step will be the verification of the profile. For this stage, users will have to provide specific documentation like a photo ID, as a proof of identity, and a bank statement or utility bill, as proof of address. One can submit documentation by logging in, going to "My Account", and selecting "Documents Upload". Users will be able to upload up to 6 files in a single submission, using the following formats: JPEG, TIFF and PNG. Each file's size should not exceed 6MB. Please pay attention, as the files cannot be deleted using the website's interface once it has been submitted. The documents upload tool is supported on IE10, IE11, Firefox, Chrome, and Safari browsers. It must also taken into consideration that mobile devices running iOS 7 and up and Android 4.3 and up also support the tool.

Users can find a lot of helpful information in the account panel. Maybe the most useful of these is the History section. Here, casino members can keep track of their transactions, but also of their games. This feature is also convenient for assuring gambling responsibility, as one can always keep track of his/her spending, game time and game results. The transaction history feature will also monitor withdrawals, not only deposits. By using the account panel features, users can also set deposit limits, deposit or cashout funds, check out the new Generation VIP bonus codes or choose to take a reality check. 

One can change the website language to German, Norwegian, Swedish, or Spanish, by opening the panel in the upper left window corner and clicking on “Change Language”.

Players can close their account by reaching out to customer support. The casino staff will terminate it within seven days after receiving the termination request. All open bets will be cancelled, and all real funds will be returned to the account that was used to make the deposit. Should there be any outstanding amounts to be paid to the casino, they will be retracted from the remaining casino account balance.

Gambling guide: how to deposit and withdraw funds

All users must firstly deposit funds before beginning to play. A deposit must always amount to more than $10. Payments can be made by clicking on the "Cashier" button in the lobby, then "Deposit". The next step is choosing the deposit payment method, which can be one of the following: Visa, Mastercard, Skrill, Skrill 1-Tap, Neteller, PayPal, AstroPay Card, or Paysafecard.

To cash out funds, one must log in, go to "My Account" and hit "Cashout". In this stage, additional documentation may be needed, such as a photo of the front and the back of the debit card or a proof of e-wallet, a bank or wallet statement no older than six months, as proof of address, and a utility bill or bank statement clearly showing the name and address, less than three months old. All the withdrawn funds will be paid to the original deposit method. Should users have any issues at this stage, they should contact customer support.

All withdrawals made while Generation VIP bonus codes are active, but before the wagering has been completed, will result in losing the bonus funds.

Important:

• Withdrawals can’t be made to Visa, Mastercard or Paysafecard accounts. If any of these methods were used to deposit the initial funds, payouts would be paid via Wire Transfer or PayPal/Skrill instead.
• The casino operator has the right to charge administrative fees for deposits and withdrawals, as detailed in the Cashier.

Be aware: All the payments on a user account must be made using a single payment source, like a bank card or an e-wallet. 

Further on, we’ll explain essential information extracted from the casino’s bonus policy, so keep reading this Generation VIP casino review.

All about Generation VIP bonus codes

Casino members can claim Generation VIP bonus codes, only once a valid deposit has been made unless the promotion is a no-deposit offer. For now, Generation VIP Casino is only offering a welcome package. Still, other bonus offers may become available anytime.

Completing bonus offers is possible only after depositing more than $10 into the player account. Still, some bonus offers require a higher deposit, so always check the bonus terms. All winnings generated from extra spins are granted after all the rounds have been used, and they must be wagered 50 times before cashing out.

Important:

• All the extra spins received as a bonus must be used within one day, or they will expire.
• Not all games have the same contribution rate for completing the wagering requirements.

Unless stated otherwise, all bonus funds must be wagered 35 times before cashing out. Suppose the Generation VIP bonus code is a no-deposit offer. In that case, the associated winnings require a rollover of 50 times their amount.

Generation VIP casino features a standard loyalty program. However, they provide casino members with a helpful tool, which allows one to monitor the loyalty stage progress easily. This bar will let the users know how many points they need to reach the next loyalty stage. This feature can be accessed by clicking on the “my reward points” button, within the account panel, next to the Generation VIP Casino login button. In case of account closure by the casino operator, for any reason, the loyalty level and all the points will be forfeited.

Be aware: No bonuses or promotional offers will be granted while the user has a pending cashout request.

Recommendation: We insist on paying attention to our review, as many of the bonus terms are miswritten and are hard to understand by just reading them on the casino website. We have found something similar in the VIP programme where it was stated that the loyalty club is available only for a limited number of jurisdictions. In such instances, we urge all players who encounter issues understanding the casino T&C's to contact customer support.

Easy ways to ask for support, make complaints and assure responsible gambling

If players have any issues with the casino features, they should contact support using the live chat feature, or via email. Generation VIP, Casino support staff, is available seven days a week, from 08:00 AM to 00:00 AM CET. We always test the live chat support feature ourselves, and we can say that this casino's customer support staff was very prompt, helpful and professional.

Should casino members have any complaints regarding their gambling results or transactions, they can address their issues to the Independent Betting Adjudication Service (IBAS). Please note that this procedure is usually initiated when eight weeks have passed since issuing a complaint with the casino, without a satisfactory result, and only when the player has cooperated with the casino staff into clearing the issue. Issuing complaints shall not affect any of the players' rights.

Generation VIP Casino is committed to the principles and practices of responsible gambling. Thus, they provide their members with certain features, dedicated to preventing gambling addiction. Such a part is the responsible gambling survey, a tool which helps punters to detect gambling issues objectively. If they show any signs of possible addiction, they are urged to take appropriate measures. Other useful features are deposit limits, time-outs, reality checks, and self-exclusion options.

Our brief opinion about Generation VIP Casino

Generation VIP is a new online casino, licensed in the US and Malta, that was launched in 2019.

Their game collection is very vast and diverse, with games coming from more than 20 well-known providers. Generation VIP doesn’t have a mobile app, but players will notice that their website is well optimized for mobile gaming. Casino members must be aware that they can use only a single payment option to deposit and withdraw funds. They must also know that a bonus offer cannot be claimed if there is still a pending withdrawal on the account. If any issues are encountered, users can reach out to customer support via email and live chat, although not 24/7. A downside of this casino is that some terms and conditions are tough to understand. This is one more reason for which we urge punters to read our Generation VIP casino review very closely. Consider all this information before starting to play, and gamble responsibly.

References:

• Betfair advances Colombian vision with BtoBet
• Play’n Go Draw on Inspiration for Latest Slot, Madame Ink