CasinoCasino: Review & Promo Codes | Read our Trusted Expert Review
Because we aim at keeping players both entertained, but most importantly informed, we update our casino-related information regularly. We like to keep our information up-to-date, following the changes and updates made by online casinos. Here, we create a complete guide to make your decision easier. Suppose anyone wants to know the details about their games, banking, which company owns them, and what CasinoCasino bonus offers they are willing to give. In that case, all information is here for a detailed inspection.
Summary
Website
All Games
Type of Games
Providers
Featured in
Licence
Support
Currencies
Deposits and withdrawals
Deposit Methods
Withdrawal Methods
Min. Deposit
Min. Withdrawal
Max Cash out
Payout Time
Additional Information
Online
Company
Phone
L&L Europe Limited and their privacy policy
CasinoCasino is part of a larger organization, specialized in e-gaming and online casinos, L&L Europe Ltd. They are registered in the EU, in Malta to be precise, with registration number C53706. Following the legislation, they have a designated Data Officer: Michael Paetzel can be contacted at dataprotection@landleurope.eu. According to a recent article, the company has excellent plans for the summer of 2020. They are planning to release new spin bonuses and to add more titles from popular providers like NetEnt, ELK, Big Time Gaming, and more. One crucial, addition is a new currency: the Thai Bhat.
There are a few reasons why all L&L Europe Limited franchises store player data: for a better gaming and financial experience, to comply with legislation, to verify the ID of users, and for long-term statistical analysis. Parts of this more extensive data gatherings are shared legally with server hosting, screening services, game providers, and marketing partners. To ensure that these issues are kept in total safety, CasinoCasino uses new security certificates and protocols. Besides, these encryption techniques, confidential contract clauses, anti-virus software, and scanning methods and policies are added.
Recommendation: For issues that cannot be solved internally, punters can contact the data protection officials at idpc.info@idpc.org.mt. The Commissioner can also be reached at this phone number +356 2328 7100.
Matter-of-course details about the CasinoCasino’s website
Before we get into the specific details of each significant casino area, we would like to integrate a few general aspects in our CasinoCasino review. United States users should know that the casino time is UTC, meaning that offers and changes take effect by that schedule. The site uses HTML5 technology, and it’s available in Finnish, German and Swedish, as alternatives to US. They are licensed by Spelinspektionen, the Swedish Authority which regulates gambling, and other two places:
- Malta Gaming Authority - licence number: MGA/B2C/211/2011;
- United States Gambling Commission - licence number: 000 038758 R-319451 012.
They use SSL protocols and have their pages optimized for mobile devices. It’s vital to note that once a bet is placed, the move cannot be changed or deleted. US players cannot own more than one account on all casinos owned by the company. If a second one is opened, it shall be closed after the remaining funds are returned to the account’s owner. Once the player notices a mistake during their website activity, they have 90 days to report to the team so it can get corrected.
Recommendation: If the general terms suffer modifications, players will receive a pop-up notification when they log in, where the changes are explained.
Curious about the game selection? Read on!
Games, providers, and other related details
For US players, the lobby is filled with over 700 titles. Because we cannot list them all in this CasinoCasino review section, we gave a few examples from each subsection below:
- Slingo – Slingo Reel Extreme, Slingo Xing Yun Xian, Slingo Cascade, Slingo Showdown.
- Video Slots – Sweet Success Megaways, Golden Genie, Wish Upon a Jackpot, Break Da Bank Again.
- Live Casino – Classic Auto Roulette, Live Blackjack, Blackjack Silver, Rapid Auto Roulette.
- Slots – Fruit Collector, 7s Deluxe, Hot Neon, Mighty Hot Wilds.
- Table Games – 20p Roulette, Zappit Blackjack, Big 500 Roulette, Mississippi Stud.
- Video Poker – All Aces Poker, Aces and Faces, Deuces Wild, Jacks or Better.
- Lottery – Mega Millions.
The titles we have mentioned above, as well as all the other hundreds of games, come from the following providers: SG Gaming, WMS, Novomatic, Bally, ELK, Just For The Win, Blueprint Gaming, Lotto Warehouse, Evolution Gaming, High 5 Games, Microgaming, Slingshot, Barcrest, NetEnt, Amatic, Big Time Gaming, Thunderkick, IGT, NextGen Gaming.
The live dealer experience is set and filmed from a modern and elegant physical casino in Malta. Recently, Evolution Gaming has announced its intention to acquire NetEnt Live. Their plan would end in them owning 90% of NetEnt live for an approximate sum of $2.12 billion. It is accepted by both sides to be a smart business venture.
CasinoCasino is an excellent place that works with experienced providers such as Novomatic. They were founded in the ‘80s, and they kept growing until they reached a revenue of €5 billion in 2018. It is present in 43 countries, even operation a few physical casinos around Europe. They have expanded their US presence by repurchasing Talarius in 2016. Some popular choices from this provider include: Book of Ra, Lord of the Ocean, and Sizzling Hot, all may be found in the CasinoCasino lobby.
Important: Novomatic slots machines are in part created by Greentube studio, which they acquired in 2010.
Tips:
- Fun mode is allowed after the KYC procedures have succeeded.
- Jackpot titles cannot be played in multiple tabs or on various screens.
The player account
We must add a few details about one's account in this CasinoCasino review. US users can use several self-imposed limits for their gaming: how much they deposit, how much they want to play daily, bet limits, and loss limits. These can be changed at any time, along with the option to opt-out of email and SMS marketing offers. Time-outs are also an option, anywhere between one day, to one week, four weeks, and up to six weeks.
Be aware: Not logging in for a period longer than 12 months charges a monthly fee of $5.
CasinoCasino bonus offers and their support centre
The CasinoCasino bonus collection consists of a no deposit incentive, a welcome offer for new clients, cashback, and tournament opportunities. Most stay active after being granted for 30 days unless the specific terms say otherwise.
When it comes to customer support, there are four ways to get the help of an agent (multilingual option available on request):
- Support form on the “Support” page where users are encouraged to leave as many details about the issue as possible.
- 24/7 email service: players can expect a reply after 1 hour if they write to service@casinocasino.com.
- Live Chat where we found that they reply under 1 minute, working between 08:00 and 01:00 CET.
- The phone line, working between 08:00 and 01:00 CET as well, with possible charges for international callers, at +356 2034 1581.
What there is to know about deposits and withdrawals
There are 16 services accepted for making deposits: Visa, Mastercard, Skrill, Neteller, Paysafecard, ePRO, Zimpler, Trustly, Bank Transfer, Flexepin, Pass N GO, Interac Online, Interac e-Transfer, ecoPayz and SOFORT.
Bank transfers require a sum of over $30, while the others work with amounts over $10.
All US accounts accept only the GBP as their default currency. When it comes to cashing out, CasinoCasino allows up to $5000 a day and $10,000 a month, using the same service as the one utilized for depositing, whenever possible. Only transactions over $10 are accepted. Skrill and Neteller have a higher upper limit from withdrawals outside of the casino, namely $25,000. In contrast, bank transfers have no limit. If someone receives over $10,000, CasinoCasino might reach out to involve that person in promotional pursuits.
Important: Jackpot wins can go up to $50,000 and may take up to one month to be received by the lucky player. The jackpot pools are held in EUR and not GBP.
Tips: Withdrawals are processed in under 24 hours, only between Monday and Friday.
Recommendation: For single or multiple withdrawals of over $2000 trigger additional verifications. Suppose the first withdrawal is over $1400, which requires ID verification as well.
Be aware: Small and frequent payments may incur fees. Other administrative costs may be charged depending on the number of transactions, their frequency, residence, and other factors. Deposits which have not been used for betting will be taken back after 5% has been deducted from the original sum.
Conclusions of the CasinoCasino review
This gambling website is a member of L&L Europe Limited; a company specialized in this field. They have multiple licenses, a wide variety of games and providers, although they lack diversity in the Lottery category. The banking services are varied. However, there are quite a few possible fees that members may encounter, and cash out can only be done Monday through Friday. The support centre has a lot of options, and the ones that we have tested are quite fast in replying.
Reference:
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Look & Feel | 4.3/5 |
Payout Speed | 4.4/5 |
Games | 4.1/5 |
Bonuses | 4.2/5 |
Customer Service | 4.4/5 |
Licensing | 5/5 |
CasinoCasino
Look & Feel | 4.3/5 |
Payout Speed | 4.4/5 |
Games | 4.1/5 |
Bonuses | 4.2/5 |
Customer Service | 4.4/5 |
Licensing | 5/5 |