VoodooDreams Bonus Codes & Review

Our VoodooDreams review takes into account the casino’s policies, offers, games, and means of contacting support. We will look into the way VoodooDreams handles bonuses, responsible gaming measures, and payment options – transaction speed will also factor in.

Overview

VoodooDreams casino is a SuprPlay Limited white label that is included in the SuprNation Group which has partnered with Enteractive to increase customer retention. Due to this partnership, the casino will make use of good CRM technologies that will provide personalised service. 

SuprPlay is registered in Malta, and its licensing is provided by USGC, MGA, and the Swedish Gambling Association.

Login Info

To login, one must supply their full name and email address. They will also be required to insert a password abiding safety measures (8 characters, with at least one capital letter and one digit). They will need to type in their home address manually. Information regarding nationality (as it appears on one's passport) and the preferred currency is mandatory. VoodooDreams casino US will send a verification email to activate the subscription to the site.

General Conditions

Should the user’s information not check out upon submitting their documentation, their account will close, and all deposited funds will return to them. One may not initiate transfers from one account to another. It is impossible to create more than one account per person, IP, or household.

In the event of account closure, the member has to contact support. They will also receive a refund if they had fulfilled all the KYC (Know Your Customer) conditions beforehand.

Should the reason for the closure request be gambling addiction, the player must state that fact. Moreover, self-exclusion will prohibit the member from accessing VoodooDreams and all other SuprPlay websites. New accounts of self-excluded members will undergo the closing process.

Important: Users who do not play for more than five years must acknowledge that their balance will be used as donation for responsible gaming organisations.

VoodooDreams casino differentiates between inactive and dormant subscriptions. Users who approach this scenario get notifications informing them of the fact. If the account reaches this state, the owner of an inactive or dormant account may reach out to support.

If the customer proves that he could not access their gaming page due to health impediments, the casino shall reimburse the fee it had charged.

---

Be aware: It is strictly forbidden to open multiple accounts or act on someone else's behalf. Doing so will result in cancellation of all bonuses and wagers, and the suspicious accounts will become inaccessible.

Tips: An inactive account has been out of use for twelve consecutive months. A dormant one, for over 30 months. This status dependents on the presence of a real cash balance. If VoodooDreams cannot make a successful refund, they will charge the user's balance an administration fee of $5 per month.

Bonus Policy

Spirit Magic

Bonus-wise, VoodooDreams casino US has got multiple options. They are comprised of welcome deals, first deposit offers, and bonuses claimable upon getting XP and Spirit Points (SP). Experience Points help increase one's level, which in turn increases the Spirit Points. SP will unlock Spells, these being additional promotions. Spells can be triggered anytime, as long as the member fulfils the Spirit Point condition. Spirit Magic is a subcategory of Spells, and it consists of bonus funds that don't require deposits or wagering. As such, it activates instantaneously, and 1000 SP has a value of $1.

Universal Rules

In the case of deposit-based deals, the amount paid by the user will be subject to wagering first, followed by the promotional funds, and lastly, any remaining balance.

Earnings from no-deposit funds and spins can go up to $100. The bonus balance converts instantly to one’s cash balance upon completion of the wagering requirement. Forfeiture of one’s offer will revoke any amount earned from the said deal; real funds will be unaffected.

Wagering contributions may vary. Also, players may not play a game and abandon it while they have an ongoing bonus. Going back to the gaming application after the VoodooDreams bonus expired is potentially fraudulent behaviour.

Generally, match-up offers require 30x wagering, while earnings from spins will be wagered 40 times.

Be aware: One cannot place a bet for more than $2; breaching this rule will void one’s earnings.

Recommendations: There are games inaccessible to members with an active bonus. One should consult the Terms and Conditions page in order to view them. If someone is deemed at risk by the VoodooDreams staff, they may temporarily lose their eligibility for bonuses.

Services and Providers

There are around 600 games on display at VoodooDreams casino US.

The featured providers include: NetEnt, Big Time Gaming, Play’n Go, Push Gaming, Yggdrasil Gaming, Blueprint Gaming, Microgaming, Quickspin, Pragmatic Play, Thunderkick, Snowborn Games, WMS, NextGen Gaming and Elk Studios.

We ought to mention Starburst, Gonzo’s Quest, and Book of Dead from NetEnt, Twisted Sister from Play’n Go. The casino also features Valley of the Dead 2, courtesy of Yggdrasil, and PariPlay’s Bloodshot.

VoodooDreams casino has got tournament options and progressive jackpots. Live casino and table games products get representation on the site.

Placing Payments

One can deposit via debit cards, such as Visa and Mastercard, and:

• Paypal;
• Trustly;
• Paysafecard;
• MuchBetter;
• Skrill Moneybookers;
• Neteller;
• Ecopayz.

It is of note that the minimum deposit stands at $20, and the maximum, at $5000. The same payment methods are viable for cashouts. Internal processing for withdrawals takes between 24 and 48 hours. Per individual method, the user may receive their funds as follows:

The global maximum cash out limit is 100,000 GBP. Fees may be charged for processing deposits. Verification procedures are in place both before and after one makes their payment.

Support and Customer Relations

Should a question or issue arise, VoodooDreams casino is reachable via email and live chat. The electronic address is support-uk@voodoodreams.com. This same address is to be used for complaints. If the member wishes for a second opinion after the initial verdict, they can contact to second-opinion@voodoodreams.com. The third instance involved in disputes and complaints is ADR (Alternative Dispute Resolution). IBAS US is the ADR provider for VoodooDreams casino.

To Sum Up

VoodooDreams casino US is a SuprPlay Limited white label. It might administer fees for specific deposits, withdrawals, and maintaining an inactive or dormant account’s balance. The distinction between inactive and dormant lies in the timeframe of inactivity (12 versus 30 months). An account unused for more than five years might have its contents donated to charitable institutions. At-risk clients might not have access to bonuses for a while. The maximum betting limit is $2, and not all games are playable while one has got an ongoing offer. If a player opens multiple accounts an account on someone else's behalf, the casino can remove all his bonuses.