mr.play Bonus Codes & Review

mr.play casino is a gaming site that is accepted in several countries, the US included. We will share with our readers a review of this specific website based on our experience on it. It will consist of details about the games available, the promotions which are offered, the required steps for creating an account, banking aspects, customer support, and other issues. It is an informative page that may help the users decide if they want to join and use the mr.play bonus collection. Take a look below for further information!

Overview

mr.play casino was opened as a functioning business in 2017, specifically in November. They are part of a more prominent White Label company, namely, Aspire Global International LTD. A business that is listed in Stockholm on Nasdaq First North Premier Growth Market. This specific brand is deeply embedded inside the iGaming industry, and they are steadily improving and expanding. At this particular moment, they have over 60 brands in their holding. Because their business has extended that fast as to cover 75% of European gaming options, they now own six licenses. These are:

• United States Gaming Control
• Danish Gambling Authority
• Portuguese Gambling License
• Ireland License
• Malta Gaming Authority
• Sweden Gambling Authority

The company has recently signed a deal with BetVictor, a company that is considered to be one of Europe's pioneers in the iGaming market. The partnership is a business move that will expand the access to the Pariplay’s extensive collection of titles, in BetVictor's ownership or from third-party deals.

The game assortment and what providers are there

There are many options on the mr.play casino when it comes to games. For instance, the richest category is that of slot machines. The online slots section is parcelled into classics, such as Mustang Gold, Diamond Duke, Wolf Golf and Diamond Strike, and video slots, with titles like Bar Bar Black Sheep, Starburst, Cash Noire and Doom of Dead. Besides these and many more, some are Jackpot options.

Players can also find the following categories:

• Live Casino games with Blackjack, Roulette, and Baccarat options. Some titles include Free Bet Blackjack, Roulette VIP, Grand Casino Roulette, and Salon Privé
• Table Games with popular casino options, for example, Vegas Single Deck Blackjack, Turbo Roulette, 10p Roulette, Roulette Royal.
• Scratchcards options include Cash Farm, VIP Black, Happy Birthday, and X & O.

The game providers found here include Nyx, Microgaming, NeoGames, Evolution, Play'N GO, AG, NetEnt, and iSoftBet, amongst others. For a comprehensive list, we recommend players to create an account and browse through the available games.

How to sign up on mr.play casino and the available promotions

Creating a profile always requires personal data. Here, the details related to the player are their full name, address (postal code included), email address, personal phone number, birthday, and so on. These must be accurate and updated if they are changed. Once a profile is set up, the identity has to be confirmed for playing, depositing, and cashing out. When uploading the necessary documents for verifications, one needs to upload six files in a single submission and up to ten in a single web session. Punters may send the data in JPEG, PNG, and TIFF formats. However, the documents must not exceed 6MB per file.

In terms of the mr.play bonus collection, these are the currently available ones:

• A welcome package that is related to the first four deposits, bringing matching bonuses and spins;
• Loyalty rewards that have seven levels of incentive which all include in different levels rounds, offers, and tournaments;
• Opportunities for doubling the points accumulated by playing Egyptian Magic;
• Reload offers on Mondays;
• Pragmatic Play special offers on their games.

Unless this state something different in mr.play bonus terms, the general wagering requirement is 35x. This applies to the offer amounts credited and the wins generated from specific slots. To be able to request a cashout from a credited offer, the US player must complete the turnover condition and must have made an approved payment.

Tips: Grant that offers can be added or removed without any prior notice. A dormant account will take up a $5 fee each month for 30 months. Then, the remaining balance will be credited back to the US player, and that account will cease to exist. The minimum qualifying deposit for receiving a promotion must be up to $10.

Recommendation: The users' account is made of real money funds and bonus funds. If a bet of $10 is made, from it $4 consists of real money at $6 of bonus funds. In case such a stake generates $30 in winnings, the player will have $12 in real money and $18 in bonus funds. If put into a formula, it shall be 4 (real money) x 3= 12 and 6 (bonus money) x 3=18.

Deposits and withdrawals & their specifics

Deposits must be higher than $10 and can be done using any of the following: Visa, Mastercard, Skrill, Skrill 1-Tap, Neteller, ecoPayz, AstroPay, Paysafecard. Besides the dormant account fee, the terms do not state any other charges. However, the player is responsible for any taxes imposed by either the banking service used for the payment or the local authorities.

mr.play casino is licensed by both the United States Gambling Commission as well as the Malta Gaming Authority.

Deposits are processed instantly, so the session can start immediately after the payment is made.

In terms of withdrawals, they shall be done through the same service which was used to perform the deposit. Exceptionally, sometimes Visa and Mastercard cannot be used for payouts. In the case of Mastercard, the alternative services used are Wire Transfer, Bank Draft, or Skrill. The same solution is imposed when there is an impossibility of making a Visa transfer.

Tips: US players can only play with GBP. All payments must be made through the same source, for example, the same credit card. The minimum amount that can be withdrawn is $10. Any cash out over $2300 will trigger additional background checks. Unfortunately, the terms do not specify anything besides these pieces of information. Depending on the service used, processing payouts take between 2 and 6 days. The payment card used must be in the property of the user behind the account. The jackpot cashouts are only viable after the users have confirmed their identity.

Recommendation: It might be disadvantageous for players when extra security checks are performed, which might postpone the processing of deposits. If that takes more than seven working days, that means that the payment has been refuted and the sum will be retrieved into the player’s account.

Customer support and user reviews

Sometimes parts of the customer experience may bring forth questions or issues. For example, the mr.play bonus rules, the wagering attached, banking processes, and more may require some guidance from a support agent. That is if one cannot find the solutions in the FAQ section. Currently, there are four ways to contact them. One can find them below with some commentaries attached.

• The support form is for users who want the team to reach back via email with a reply about the issue they wrote in.
• The live chat takes between 5 and 15 minutes to activate, and the schedule is daily between 8 AM to 1 AM CET.
• The classic email address with the handle care@mrplay.com.
• There is a phone line available, calling at 02033189367.

Recommendation: Some users have experienced delays in certain places, including KYC verification, promotion engagement, cashouts, and the such. They usually take the time to address and resolve the complaints. Take into consideration that when logged in, a click on a different mr.play casino page may log out the user. 

Closing thoughts

We have reached the end of the mr.play review. To summarize, mr.play casino offers different game categories, including jackpots, and slot machines, some of which are created and powered by trusted providers. Signing up is easy initially, but it might get troublesome later on with the verifications. The mr.play bonus collection is varied and enjoyable, with an average playthrough obligation of 35x. There are sufficient ways to make payments. However, the cashouts are restricted to using the same service as for funding the account. There are no details for US players regarding the cash out limits. The ways of contacting support are vast, but the Live Chat feature does not work around the clock.