Metal Casino Bonuses | Honest Casino Review from Our Experts
Rock on with the Metal Casino review we created especially for you! Metal Casino bonus codes are only one step away, along with all the necessary info for an ideal gambling experience. So, buckle up and join us.
Summary
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All Games
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Deposits and withdrawals
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Meet Skill on Net
Or the company owning the casino we’re analysing. This Maltese organisation began its operations in 2005, and it thrived in multiple areas. Besides managing gambling sites, it designs platforms for turnkey and white label operators, to whom it also provides its USGC licence.
Moreover, it develops games – its portfolio contains over 1000 products. Its software supplier name is different, though: GV Gaming, or GVG for short.
With such an enterprising firm, it’s no wonder that it accrued over $600000 in sales, placing it on the medium-to-high-income level. Receiving sufficient financing often makes for a more performant website, so it gets extra points in our Metal Casino review.
Metal Casino bonus codes
Besides the welcome promotion, there are few Metal Casino bonus codes to claim, apart from the occasional ones. You may receive promotional offers via marketing communications if you opted-in for this feature.
How to stake an offer
Know that all promotions come with specific requirements, particularly regarding wagering. This signifies the number of times you must go through a bonus before you can withdraw its turnover.
For instance, having a $10 bonus for a $10 bonus with a staking requirement of 30x applying to both balances means that you must wager $600 before the payout. This example is entirely fictional and only meant to show you how this works.
However, this casino will indeed ask for 30x staking most often – this condition is more lenient than the ones you’ll generally find on the market, which ask you to bet 40 times the initial value. However, extra spins come with different requisites – typically, 60 times your turnover.
The three wagering types
This website’s bonuses may have three categories of staking conditions:
- Standard – only bets on slots and scratch cards will help you progress through the requirements;
- Mixed – non-slot or scratch products will bear a 10% contribution;
- Special-mixed – Games other than slots or scratchies will weigh 50% to your requisite.
Most available promos fall under the Standard category. However, the other types will be available on occasion.
Look and feel
When creating this Metal Casino review, we noticed that it shines through its Skill on Net platform.
Firstly, we appreciated the crimson-and-grey colour scheme, fitting a website with a rock music theme. The graphics stay vivid when launching your favourite games, and they are remarkably smooth. Browsing the site is also easy due to the numerous pages containing information, which you shall find in the footer. Alternatively, press the three-bar button at the page’s top-left, and you get quick access to:
- Games;
- Cashier;
- Metal Casino bonus codes;
- Personal Area (‘My Account’);
- Safe Mate/Responsible gambling;
- Sound on/off;
- Support.
What will you find in your account?
The interface stays as user-friendly when you enter your profile. You can check your gaming and financial history, as well as your past and current bonuses. For transactions, you can see whether there are any pending withdrawals and their approval status.
In terms of safe play, there are several limits you may impose without intervention from the support team. For example, restricting your maximum deposits or taking a timeout from the services. Timeouts can last between 24 hours and six weeks. Any further extension is possible only via a care agent.
How Safe Mate works
This is the newest safety measure available here and at the casino’s sister sites. It is a program that tracks your overall activity and determines whether you are at risk of developing problem gambling. It includes:
- Self-assessments;
- Graphs detailing your journey;
- Your turnover trends;
- Messages alerting you about your behaviour.
Recommendation: This feature is unique to casinos coming from this operator, and we believe it is helpful to all people struggling with compulsive gaming.
Become a member
To join Metal Casino US, you must enter the site and open the registration form. Several details are required of you:
- Complete name;
- Gender;
- DOB;
- Address, which you may insert manually or let the platform find it for you after supplying the postcode;
- Contacts – email and phone no.
Then, you must select whether you agree with the marketing communications. You are free to opt-in or out of any communication, though you might receive Metal Casino bonus codes if you subscribe. After this, the website will automatically log you in, but there is one more step: verifying your phone number. By receiving a PIN via SMS, you confirm that the number belongs to you, and you may engage in depositing and gameplay.
However, you need to supply identity documents if you want to withdraw. The required acts are:
- Photocopies of your passport, driver’s licence or any other document proving your age;
- Proof of address, coming in the form of bank letterheads or house bills;
- Source of funds confirmation – for this, supplying a copy of the payment method you intend to use.
The privacy policy
You might be wondering how this webpage processes your data and whether it reaches other institutions. The answer is that the few third parties it may reach have all signed a privacy agreement, and your information will go through processing only if there are legal reasons for it.
Your collected information is either:
- Identifiable, like the one you supplied during sign-up; it is necessary to know that you gamble legally and with resources you own;
- Non-identifiable – info related to your browsing habits, the pages of the utmost interest to you, etc.
How it may benefit you
Based on these details, the house also learns what marketing products will best suit you, so expect promotional codes that target your niche most of the time. Besides, the gambling site employs cookies, which help create a more nuanced profile of your behaviour and preferences. Accepting them will also make the page run optimally, but you can safely opt out of third-party cookie files.
Remember that this website has the right to ask external companies for your data if the said data relates to your identity and financial resources. For example, the casino may contact an independent audit team to check your legitimacy.
Making transactions
You have the following banking options to pick when depositing:
- Visa;
- Mastercard;
- Trustly;
- PayPal.
When you withdraw, there are four methods, as well, but Wire Transfer replaces Trustly. Otherwise, the casino works on a source-to-source basis, where you cannot cash out through a way other than the one you used for depositing.
Requesting a payout includes several stages. Firstly you must check whether you have any active Metal Casino bonus codes. If you do, you may still proceed, but you’ll automatically forfeit all funds associated with that offer. Another tip is to verify your account before cashing out – otherwise, the KYC will add extra time to the approval process. If everything is alright, your transaction will stay pending for 48 hours, which is average for the market.
Afterwards, each payment institution will take its time to process your transaction.
Metal Casino gaming
The gaming section is the definite highlight of the present Metal Casino review. The number of products exceeds 2800, and are approved and certified by eCOGRA.
And there are numerous providers, too. Besides the website’s GV Gaming, you have staple names like NetEnt, Microgaming, Playtech, or Red Tiger.
And that’s only for slots; table and live games come from top suppliers like Evolution Gaming and IGT, who made a name for themselves in the cards field.
How to access your favourite titles
You are able to filter your preferences through several ways:
- Popularity;
- Novelty;
- Software supplier;
- Play style;
- Theme (metal-themed slots have their specific category).
Besides, there is a search bar that you may use at any time to look for an individual title.
Can I launch a game whenever?
Yes – once you register, the casino lets you launch any available product. Even if you have not deposited yet, you can grasp a solution’s overall feel. This way, you will also find out its unique features and what symbols will help you progress during gameplay.
How to read a paytable
Each slot option has an ‘i’ button, which stands for ‘info’. By clicking it, you shall see:
- Its pay lines – the number of combinations that trigger a positive outcome;
- Reels – the grid’s vertical lines;
- Lines;
- Developer;
- Minimum and maximum stakes;
- Jackpot amount, if any.
You’ll also know whether it has any double-up features or special bets for live dealer solutions.
Recommendation: We appreciate how friendly the interface is in regard to gaming features; most online casinos require you to start a session to get all this information.
Talk to support
Like most casinos coming from this company, Metal Casino US offers 24/7 live chat support. Should you prefer a less direct approach, the email agents are ready to respond. However, if you’d prefer assistance in a different language, multilingual reps might not always be available.
We noticed that the representatives are quick to respond, and their friendliness undoubtedly adds to the experience. They also received training on topics like:
- Metal Casino bonus codes – how to claim and use them;
- Banking transaction;
- Responsible gambling resources;
- Technical issues and basic troubleshooting;
- Account management queries.
Tips: Although most safe gambling measures are self-serve, account closures and self-exclusion are possible only with the support team’s guidance.
Be aware: Should you self-exclude, the measure will apply to all Skill On Net casinos, not only this one.
Furthermore, it’s customer service you must contact, suppose you wish to reopen your account. After evaluating your decision, the agents will give you a 24-hour cool-off period. And, if you have not changed your mind, you can resume your gambling here.
The complaints procedure
The representatives also handle complaints. Suppose you have an issue with the site’s features. Reach out to the agents and make your plea heard. The complaint must contain:
- Your username;
- First and last name;
- Explanation of your situation. You may even include screen captures to give the team members a complete outlook;
- A timeframe for the problem you encountered.
The assistants will give the first verdict. If it displeases you, you have the right to escalate the dispute to a manager, who shall answer in up to 96 hours (four days). Should his answer not be satisfactory, your last option is to contact the website’s ADR (Alternative Dispute Resolution) directly. As per its licence, the casino received eCOGRA as its designated ADR.
eCOGRA’s rules
This institution only considers complaints that are more than two weeks old. You must prove that you took all relevant measures during this fortnight, and the issue persisted despite it.
Be aware: You cannot reach the ADR if you haven’t gone through the casino’s support system first.
Moreover, the problem must not be more than a year old. Another rule is that you may not receive eCOGRA’s assistance if this dispute has already gone through another institution’s deliberation.
All in all
We were in awe of the platform’s smooth movements and overall accessibility. Plus, the gaming section is remarkably diverse, and all game-related features are visible if you hover over a title. The 24/7 assistance is a positive point, too. Finally, the responsible gaming system contains the unique Safe Mate program, which benefits this Metal Casino review.
However, there is not much to see regarding Metal Casino bonus codes. Although the wagering requirements are accessible, there are too few fixed offers, and existing players have to make do with occasional ones.
Read more
Look & Feel | 4.5/5 |
Payout Speed | 4.3/5 |
Games | 4.6/5 |
Bonuses | 4.1/5 |
Customer Service | 4.2/5 |
Licensing | 5/5 |
Metal Casino
Look & Feel | 4.5/5 |
Payout Speed | 4.3/5 |
Games | 4.6/5 |
Bonuses | 4.1/5 |
Customer Service | 4.2/5 |
Licensing | 5/5 |