Genesis Bonuses | Honest Casino Review from Our Experts

With this analysis, we want to present what it's like to gamble at Genesis casino US. Our team gathered various information about the platform and came up with a Genesis review to give players a better insight into the website. Players will find details about topics like fees, payments, games and promotions.

How to join the website

To join the platform, players must complete the registration form with the necessary data like name, adress, date of birth, phone number and email address. Users shall keep in mind that the casino will allow players to hold only one account. Genesis casino will verify the member’s identity upon registration.

Sometimes, the online casino may contact gamblers to ask for further details to complete the verification process. If users don’t manage to provide the requested information, Genesis US can suspend the account until the verification is done. Besides this, players will have to provide identification each time withdrawals over $2.300 are requested.

Genesis casino US will also verify gamblers to see if every member is of legal age. Suppose somehow players cannot prove their age. In that case, the account will be suspended, all transactions voided, deposits returned, and winning funds forfeited.

Those who want to close their account and withdraw the remaining account balance will be charged with a 3% administration tax, with a minimum of $2.50. Inactive accounts shall be charged with a 5% fee of the total balance.

What you can play after the account is created

Genesis casino has over 900 titles in its collection of games. The products come from software developers such as Evolution Gaming, Microgaming, NetEnt, Oryxgaming, Play’n Go, Quickspin, Red Tiger, Relax Gaming, Skywind Group, Yggdrasil, iSoftbet and Pragmatic Play.

The portfolio is diversified and contains many types of games. Members shall find slots, jackpots, blackjack, roulette, poker, scratch cards and many live titles. The site has popular games like Starburst, Gonzo’s Quest, Book of Dead and Fire Joker.

Everything about the payment methods available

Those who want to make a deposit can use Visa, Maestro, Boku, Paysafecard, Skrill, Neteller, ecoPayz, Trustly, PayPal, MuchBetter, MiFinity and Jeton.

For withdrawals, the casino offers options like Visa, Skrill, Neteller, ecoPayz, Trustly, PayPal, MuchBetter MiFinity and Jeton.

Genesis casino US processes withdrawals within 72 hours. Cashed-out funds will be transferred to the same payment method initially used from making the payment towards the casino. Players can request withdrawals between $10 and $5000, the latter being the maximum per transaction.

The casino will also demand a 10% fee if members cash out amounts not used for playing. Besides this, all withdrawals made on this platform come with a processing fee of 2% (with a minimum of $1.70).

Tips: The platform may ask for additional documents after each deposit and/or withdrawal made by a user.

Recommendation: Some of the players encountered problems with withdrawals. It seems that the Genesis online casino takes too long to verify certain document sent by gamblers and to process the request.

Genesis bonus codes to claim

In the Promotions section, gamblers will find different types of deals, live casino bonuses, daily promotions and first deposit offers are just some of the Genesis bonus codes gamblers can claim. Each promotion comes with a set of rules that must be respected. Players shall keep an eye for wagering requirement, game and payment restrictions, cash-out limits and promo codes that must be used when making the deposit

How to find answers to your questions?

The platform has a well-trained customer support team waiting for any questions from players. Members can reach out to an agent by phoning them at the number 08007555348. For international calls, players can dial 00356 27780065. Genesis online casino also has an email address (support@genesiscasino.com) where players can send their questions. This platform even has live chat support where agents respond within minutes.

Recommendation: The live chat feature is only available if players enter the account. This can be problematic in case you have issues entering your account, and you cannot find a suitable answer in the FAQ section.

Let’s wrap it up

Genesis online casino US comes with various titles to trustworthy banking options. The website can verify the player's identity when a deposit or withdrawal is made. Based on our research, we concluded that members had a hard time receiving their funds when requesting a withdrawal. Those who need help and want to contact the customer support team can do it only after signing up.