Casumo Bonus Codes & Review

If a Casumo review is what you are looking for, then you’ve reached the right page! We will help you make the best decision regarding joining the site or claiming Casumo coupon codes.  

Getting to know Casumo US

Casumo is a company established in 2012 in Malta, which provides online casino products and sports betting services. Over the years, it received many EGR awards for the innovation brought into the industry. The casino runs on a stand-alone platform, meaning that it has an increased level of customisation and flexibility in terms of the services it offers.

Some drawbacks of stand-alone gaming platforms are that they don’t usually have a well-established payment processing system nor a wide range of software providers. However, this is not Casumo’s case, as it efficiently handles both these aspects.

Partnership worth mentioning

As the esports sector continues to grow, more companies are willing to invest in it. And Casumo is one of them! In 2017, the company announced its partnership with Planet Odd. This is an esports team focusing on three different sections: Hearthstone, CSGO and Streaming. For those who don't know anything about esports, these are multiplayer video game competitions, where professional players participate individually or as a team.

In addition to that, the company sponsors Wembley Arena, and in 2019, it announced a two-year sponsorship deal with Reading F.C.

Is Casumo casino US legit?  

Of course! The casino values the safety of its members. Therefore, it ensures a secure playing environment through its USGC and MGA licences. So, United States punters don’t need to worry about fair play or the security of their transactions when joining this site. Moreover, the website helps users avoid gambling addiction through multiple responsible gaming tools, such as:

• Financial limits (can be set for deposits, losses, bets)
• Reality checks (playing time reminders)
• Time-outs (from 24h to 6 weeks)
• Self-exclusion (minimum 6 months)

How Casumo casino prevents underage gambling

Gambling outside the legal age is a serious problem in the US. According to national statistics, approximately 450,000 children between ages 11 and 16 bet regularly. Thus, the USGC takes extra measures to ensure that all online casinos licensed by it respect the rules and comply with the highest security standards.

Casumo casino US has implemented a strict KYC policy that doesn’t allow members to access their account until providing the necessary identity verification documents. In this way, underage players who registered illegally will be restricted from depositing funds and accessing the games. Should the casino discover an underage gambler, their account shall be immediately closed.

What to expect when joining Casumo casino US

This platform imposes certain conditions on United States gamblers. When you join the site, you agree to the following:

• You are at least 18 years of age.
• You are a US resident.
• Will provide complete and accurate personal information.
• Will only use the website’s services for recreational purposes.
• Will not deposit funds from ill-gotten means.

Those who agree with everything listed above may open an account by clicking on our 'Visit' button. Once you are redirected to the casino's page, press 'Sign Up' and complete your personal information (name, date of birth, email, phone number, home address).

Verification checks

Due to a strict KYC policy, Casumo casino will not allow users to access their account until providing the necessary identity verification documents. You must upload these in the designated KYC section that opens right after registration and can be any of the following:

• Passport
• Driving licence
• National ID card
• Utility bill
• Bank statement

To make sure the documents are approved, check all the aspects listed below:

• All fours corners of the document are visible.
• The ID’S expiry date has not passed.
• All details are matching the ones provided upon registration.
• The information is readable and nothing has been covered or altered.

If one accidentally skips this step, they may send the documents via email at hey@casumo.com or via live chat. Once they are approved, the account and the website’s services will be fully accessible.

Tips: Accounts where no bets have been placed for more than 12 months will be deemed inactive. After that, the online casino can deduct an administrative fee of $5 each month. That lasts until the balance reaches $0 or until you reactivate the account by placing a bet.

Be aware: If you are found to be underage, the funds deposited into your account will be refunded, and all winnings voided.

Everything about games at Casumo casino

Casumo US offers United States players more than 2500 gaming options. All are provided by top-notch iGaming companies like Edict, Evolution, Greentube, Kambi, Leap, Mahjonglogic, Microgaming, Netent, Nyx, Oryx, Play’n Go, Playtech, Pragmatic, Push Gaming, Red Tiger, Relax, RGS, Slingo Originals, Thunderkick, WMS and Yggdrasil.

For an efficient interface, the games have been divided into multiple categories:

• Slots
• Table games
• Jackpots
• Live casino
• Slingo
• Sports betting

And if you click on the "Top Lists' section, you will see the most popular titles in each category. For example, some top-rated slots and megaways are Golden Osiris, Reactoonz, Starburst, Desperados Wild, Wolf Gold and Eye of Horus.

Remember that each game comes with a minimum and maximum bets. Unfortunately, you cannot see them before entering the game, but these are displayed once you access it. Also, note that once a bet has been placed, it cannot be cancelled or refunded.

Game malfunctions: How to proceed?

Unexpected communication errors or technical issues may arise from time to time. Suppose a game is interrupted due to a lost connection. In that case, bugs or other software errors, any bets placed during such malfunctions shall be void. The full bet amount will be then returned to the account balance. Should the sum not be charged back, you must contact customer support. Moreover, if an account receives funds as a result of an error, players should inform the support team. Failure to do so might lead to extra investigations.

Tips: If a product contains bugs that cause incorrect game behaviour, the website has the right to remove it without further notice.

Recommendation: If you are looking for a particular game or provider, we suggest using the search bar for more efficient results. This can be found at the top of the page, in the 'Game Browser' section.

Is there a Casumo app?

Most definitely! Not only is the casino mobile compatible, but it also has its own app. It is available in both the App Store and Google Play and can be downloaded on any smart portable device. The app has performant graphics, improved loading speed and is extremely easy to use.

Those playing on the go can make use of the same interface characteristics and more! The Casumo app focuses on enhancing the user experience with exclusive features like ‘Level Up’, ‘Reel Race Leaderboard’ and ‘Pinch to Close’. However, these are only available on the IOS version.

Casumo’s banking options

After getting their KYC documents approved, users are able to credit their account. This can be done using Skrill, Visa, Mastercard, Neteller, Paysafecard, MuchBetter, Fonix or Apple Pay.

Deposits are usually processed instantly. However, depending on your chosen payment method, it may take up to a few hours to reach the account.

In case you notice that your account has been credited with a sum higher than the one you deposited, the casino's staff must be immediately informed about that. The funds should not be used until the mistake has been corrected.

How long does it take to withdraw from Casumo casino?

The available withdrawal means are Visa, Mastercard, Skrill, Neteller, Paysafecard, MuchBetter, Apple Pay and Envoy Banking. As soon as a cashout is requested, the casino will start the processing stage, which can last up to 3 days. During this time, withdrawals cannot be cancelled or reversed.

Whenever possible, Casumo casino shall grant winnings via the same method the player used to deposit. If the payment provider doesn’t allow cashouts, you may select other alternatives.

What about transactional limits?

This website imposes certain deposit and withdrawal limits. For example, each deposit made to Casumo US should exceed $10. This applies to all payment methods.

As for withdrawals, this gambling site does not impose any limits. Players may cash out as much as they want, except for Paysafecard and Apple Pay, which require a minimum of $10. Also, for all other methods, the online casino deducts a $3 fee from cashouts lower than $10.

When it comes to the maximum amount that you can withdraw, all payment options have different limits. The following table contains some examples:

Tips: Casumo accepts payments made in United States Pounds only.

Be aware: Additional verification procedures will be carried out for payouts exceeding $1,000 or for cumulative withdrawals of $2,000.

Redeeming and using Casumo promotions

The website offers all sorts of promotions. In this case, you can claim the following bonuses:

• Welcome offer
• First deposit bonus
• Bonus spins

To be eligible to claim Casumo promotions, players must comply with certain rules. For instance, one must be over 18, deposit a minimum amount and agree to all other specified conditions. Each offer comes with its own set of terms and conditions, which must be followed in order to cash out bonus-related winnings. If these are not displayed under the promotion, then the general bonus policy will apply.

How to activate Casumo coupon codes?

Once a promotion has been claimed, it must be activated. However, this doesn’t happen automatically. To activate a bonus, follow these steps:

1. Log into your account;
2. Select your name on the Main Menu;
3. Click on ‘Valuables’ at the top of the page;
4. Choose the bonus;
5. Hit ‘Activate’.

Once a bonus has been activated, players will have a specific amount of time to meet the wagering requirements. The availability period, along with the other conditions, will be specified in the bonus terms.

Wagering requirements and game contribution

The wagering requirement on any promotion refers to the amount that must be played through to cash out bonus-related winnings. For example, suppose a player is granted a $20 bonus which comes with a 35x wagering requirement. In this case, he must bet a total of $700 before cashing out.

But pay attention to the fact that not all games contribute the same towards meeting wagering requirements. The table below displays the contribution of each game type:

What happens in the case of promotional abuse?

Suppose Casumo casino discovers a member has abused a promotion or was involved with the irregular play. In that case, they may cancel the bonus and forfeit its associated winnings. Here’s what promotional abuse might refer to:

• Using more than one account.
• Claiming an offer on behalf of someone else.
• Equal, zero or low margin bets.
• Placing single bets equal to or in excess of 20% or higher than the bonus value.
• Wagering bonuses on excluded games.
• Masking IP address or using VPN.
• Exploitation of loopholes, manipulation of software, or other technical forms of abuse.

Be aware: If a bonus cancellation has been decided upon, you cannot reclaim the offer or request a refund of the initial deposit amount.  

Get help from the support team

Players who are not sure how to use Casumo coupon codes or require further assistance with any other matter should contact customer support. The team can be reached 7 days a week, 24 hours a day via live chat or email (hey@casumo.com).

In addition to that, the website’s FAQ section can be consulted for general inquiries. Several casino topics like payments, promotions, user accounts and technical issues are explained in detail.  

Tips: When you click the ‘Contact Us’ section, an email tab with the casino’s address already completed will pop up.

What our Casumo review uncovered

To help punters make the best decision possible, we designed a straightforward Casumo review by gathering data from multiple sources.

After conducting an in-depth analysis of the platform, we were able to come up with some conclusions. First of all, United States players who join Casumo should know that it has a strong KYC policy. Additional verification checks will be conducted for payouts exceeding $1,000 or for cumulative withdrawals of $2,000. We noticed that many players complain about these verifications taking a long time and making the withdrawal process quite difficult. However, the casino is very prompt in responding to customers and solving complaints. Moreover, we can say that the site doesn’t target a specific type of player and offers cashout flexibility, as the minimum withdrawal goes as low as $1.

References:

• Wikipedia.org – Casumo
• Wikipedia.org - eSports
• Malta based iGaming company Casumo, invests in eSports.
• The USGC’s approach to prevent underage gambling