Casoola Casino Bonus Codes US

Gamblers interested in joining a new platform may have a look at this Casoola Casino review to get a glimpse of how the website works. We have included everything, from games and promotions to transactions and even means of contacting support. So, get ready to read and gather valuable casino insights along the way.

Casoola Casino online offers premium gambling services, licensed by the USGC and MGA, and operated by Genesis Global Limited.

The company has been in the industry for over 6 years and has successfully developed innovative igaming software in a relatively short period of time.

Games and promotions essentials

When accessing Casoola Casino online, players will first notice its ground-breaking graphics and futuristic aspect. The platform is technology-themed, with robots being the centre of attention. Moreover, Caszilla is the casino’s pet-bot mascot, which was originally created for a VR game.

Speaking of games, players have more than 1300 options to choose from when registering here. From slots and jackpots to table games and even virtual sports, there is something for every taste. In terms of providers, the list is not very long, but they are, for sure, some of the best in the industry: Play’n Go, Evolution Gaming, Netent, Skywind, Microgaming, iSoftbet, Quickspin, Red Tiger, Big Time Gaming, Yggdrasil, Pragmatic Play, Push Gaming and Ezugi.

Users can also claim a Casoola Casino bonus, which can include bonus funds, extra spins or even both. Unless stated otherwise, the general wagering requirement is 60x, and the maximum cashout from spin winnings is $100. Furthermore, a maximum of $5 is allowed per spin (slots) and $30 per bet, for any other game.

Recommendation: You should always pay attention to the bonus terms, as some games (jackpots, live games, video poker etc.) cannot be played with bonus funds.

Everything about transactions

Once players decide to claim a Casoola Casino bonus, they can deposit funds through one of these methods: Visa, Maestro, Boku, PayPal, Skrill, Neteller, Paysafecard, ecoPayz, Much Better, Trustly, MiFinity and Jeton.

Keep in mind that the lowest accepted deposit is $10. However, before being able to credit their account, members must provide the following documents:

• Passport/driving licence;
• Utility bill/bank statement;
• Proof of payment method.

As for cashing out winnings, a minimum of $10 can be requested via Visa, Skrill, Neteller, ecoPayz, Trustly, PayPal, MuchBetter, Jeton and MiFinity. Withdrawals will be processed in up to 72 hours, but this can also happen instantly when it comes to certain payment methods such as e-wallets. For safety reasons, no transaction shall exceed $5,000. Moreover, we must remind users that they can no longer cancel withdrawal requests due to a recent regulatory change issued by the USGC.

Tips: Even though the payments do not impose any deposit limits, Boku deposits shall not exceed $30 per day.

Be aware: You must provide identity verification documents whenever you withdraw funds exceeding $2,300.

Contacting the support team

If gamblers have further inquiries or encounter any problems while playing, they can contact customer support at any time by sending an email at support@casoola.com. Alternatively, they may access the online chat, but we must mention that this doesn’t imply getting in touch with a team member. In this case, the live chat refers to a virtual assistant that will respond to a predetermined set of questions. Answers to similar inquiries can also be found on the website’s FAQ page. However, for urgent matters, players shall use the available phone line (08000294558) and discuss with a member of the support team.

Tips: Every time you request virtual assistance, you must confirm your full name, date of birth and email address.

Last but foremost

To conclude our Casoola Casino online review, we will summarise some essential information. Although the platform is relatively new on the market, it has over 1300 products and various payment methods. But pay attention to the fact that identity verification documents must be provided every time one requests a withdrawal exceeding $2,300. Upon approval, cashouts may take up to 72 hours to be processed, depending on the chosen payment option. The casino is very prompt in solving customers’ issues, as they dispose of multiple ways of contacting support. However, the live chat feature might be tricky, as it refers to a virtual assistant.