Casino Joy Bonus Codes & Review

Our Casino Joy review offers information regarding essential aspects, such as the operating company, registration, deposits, and withdrawals, and more. We gathered this info into a general guide to ensure that our users make an informed decision about this platform.

A short introduction to Casino Joy

Casino Joy is an online gambling platform that has been established in 2018. Its owner and operator is Genesis Global Ltd, which is one of the leading companies in the field of online gambling. It's established in Malta, and it's licensed by the gambling commissions of MGA with the license number MGA/B2C/314/2015 and the USGC with 000-045235-R-324169-008.

Other renowned brands owned by Genesis Global are Vegas Hero and Casino Cruise. Like its sister sites, this platform is very well optimized for mobile use, not through a mobile app, but mobile internet browsing software. Thus, punters can use all the casino's features and games on their Android and iOS devices.

No matter what device you're playing on, you should know that your game progress will be paused immediately if you lose internet connection. You will be able to resume it as soon as you re-establish your internet connection.

You might also want to know that trusted software providers provide all the games in this casino's collection. Every title has been tested by accredited agencies and labs like TST – Technical Systems Testing – or eCOGRA – the leading independent and internationally approved testing agency for online gambling software and systems.

Looking into the Casino Joy bonus codes and game collection

Members of this site can claim a set of promotional offers which they can use in their gambling sessions. For now, the Casino Joy bonus codes that are available to claim are a welcome offer, a Drop & Win pool, and a Live Casino Welcome bonus.

There are a few terms you must consider when you have active bonuses. First, note that to receive an offer you must deposit $10 or more. You'll also need to wager whatever bonus amount and spin winnings you get 40 times before making any cashouts. Speaking of bonus spins, remember that you cannot receive more than $100 in real funds after wagering spin-generated winnings.

Important: In case you have requested a promotion but did not receive it, you should contact customer support via email, at support@casinojoy.com, or via the live chat function. If you do not get in touch with the support team, the bonus shall be forfeited.

Finally, to have a clear view of how different games categories contribute the wagering requirements, see the information in the table below.

More than 1500 game titles can be found in Casino Joy’s collection. They are sourced by well-known providers, such as Evolution Gaming, NetEnt, Play N Go, Microgaming, Quickspin, Big Time Gaming, Skywind, Red Tiger Gaming, Push Gaming, iSoftBet, Yggdrasil, and Gamomat, Pragmatic Play.

How to register on Casino Joy

Opening an account on this platform means you agree to provide certain pieces of personal information, such as name, birth date, and contact details. Keep in mind that only one account can be opened per person, IP, and household address.

The information you provide will need to be verified by the casino staff. At this stage, you will need to provide certain documents as proof.

These are:

• Photo ID;
• Recent bank statement;
• Recent utility bill etc.

Failure in providing the said documents will result in the suspension of your account until you succeed in providing the required documents. Remember that particular verification check will be conducted at any time. It can be but not limited to when you make deposits, withdrawals, or when you edit your personal information.

Suppose you want to close your account. Such a thing can be done by sending a request to the customer support team. In case you only wish to take a small break from gambling, you can request to Cool Off.

Important: Should you feel you need an extended break from gambling, please send a request for self-exclusion to customer support.

However, if the account is closed due to addiction or fraud, note that you won’t be able to open another one.

Explaining the deposit and withdrawal procedures

You can deposit funds through the following payment methods: Visa, Maestro, Boku, Paysafecard, Skrill, Neteller, ecoPayz, Trustly, PayPal, Much Better, MiFinity, Jeton.

Grant that, you may only use payment accounts which you own.

When funding your account, bear in mind that your payment must start from $10 and it cannot go up to more than $5000. Still, the high limit can be lower as it depends on the payment method you’re using.

The same terms apply to withdrawals, but you may only receive your funds via Visa, Skrill, Neteller, ecoPayz, Trustly, PayPal, Much Better, MiFinity, and Jeton.

You will generally receive your requested cashouts to the same account you have used to deposit. Yet, should this be impossible, you will receive the funds into a bank account that you own. You must take under advisement that the processing time for payouts depends on the selected banking option. From the available methods, all of them should be processed instantly except Visa, which can take up to three business days.

Important: All users will have to go through identity checks whenever they withdraw $2300 or more.

Be aware: Certain fees are charged on withdrawals. 10% will be charged for funds that haven’t been put into play, a $10 administration fee shall be charged when withdrawing funds using another option than the one used for deposits, and there is a 2%.

Helpful account tools and customer support features

You can use some convenient tools to monitor your gambling activity, manage your account, and make transactions as well. You will find these tools in your user account panel, under My Account. Use these tools to keep track of the time and funds you spend on gambling. These can also be used to upload verification documents, change your password, impose limits to ensure responsible gambling, and more.

If you need any additional information regarding certain aspects or features of this casino, please address the customer support team. This applies to cases when you might encounter issues or errors. You can reach out to support via:

• Email: support@casinojoy.com;
• Telephone: 0800170060;
• Live Chat.

Important: Casino Joy allows you to store real funds separately, out of sight, account. You can move these funds back to your account balance anytime.

Concluding our Casino Joy review

Casino Joy is a safe and legitimate online casino that has been on the market since 2018. This casino’s game collection holds more than 1500 titles, which are provided by reputable iGaming developers. Opening a casino account is fast and easy, and so is closing your profile. You may deposit funds through fast payment methods. However, you should know specific fees are imposed for cashouts. All these aspects can influence your user experience for the better or, the worse. Please consider them all before registering on this platform. Thank you for reading our Casino Joy review and remember to gamble safely!