Coupon Codes


This review is a complete guide for United States players to help them understand better the essential aspects of the site. In this in-depth review, one may learn about the procedure needed to meet when depositing and withdrawing, what steps must be followed when betting, making a complaint, create a profile, and so on. When creating this guide, we have analyzed other user's complaints. Moreover, we’ve also tested it to make sure that we will only state the reality of the website. So, without further ado, let’s dive right in.


All Games
Type of Games
Video Poker
Classic Slots
Table games
Just For the Win,
Pragmatic Play,
Red Tiger Gaming,
Blueprint Gaming,
Realistic Games,
US Gambling Commission,
Gibraltar Regulatory Authority
24/7 Live Chat Support

Deposits and withdrawals

Deposit Methods
Skrill 1-Tap,
Bank Transfer,
Skrill Moneybookers,
Withdrawal Methods
Skrill Moneybookers,
Bank Transfer,
Skrill 1-Tap,
Min. Deposit
$ 20
Min. Withdrawal
$ 10
Max Cash out
Payout Time
3-5 business days

Additional Information

Since 2008
Mansion Europe Holdings Ltd

Let's start by presenting the company behind this gaming site

Before we begin explaining each feature in this review, we shall provide some details about the company that owns the site in question. This online gaming site was acquired in 2007 by Mansion Europe Holdings Ltd. The Group was registered in Gibraltar in 2003. Since then, it has come to operate various brands on international markets, being one of the many. In addition to this, the company has managed to transform the gambling website from a marketing site to the online casino that we can see today.

In February 2021, Mansion Group has signed a five-year contract with the worldwide known software provider Playtech. Thanks to this partnership, the games collection shall be more diversified with Playtech’s digital sportsbook products. Besides this, more categories such as live roulette and blackjack tables shall be added.

One might wonder why the partnership with the Mansion Group is so important. The truth is that Playtech is a leading technology provider that had a resilient H1 2021 with an Adjusted EBITDA of more than 160 million euros. Besides this, the online gaming software supplier that is traded on the London Stock Exchange Main Market is known to take prudent and disciplined decisions when it comes to its partnerships. For this reason, we can say that the relation between the two leading companies is centred on continual development and success.

Compared to other e-gaming companies Mansion Group is also known for sponsoring various United States football clubs such as Tottenham Hotspur FC, Crystal Palace FC, and AFC Bournemouth. By doing this, not only does the company add in its portfolio a broad spectrum of commercial activities, but it also helps at the development and the brands' expansion.

Creating an account at is it safe?

The most important thing that must be taken into consideration before setting a profile is if the gambling website created a safe environment to play. We must mention that all the Mansion brands are USGC compliant, which means that also works under the license granted by USGC. Aside from this, the platform is also operated under the jurisdiction of Gibraltar.

UK Gambling Commission logoGibraltar Regulatory Authority logo

To complete the registration process, punters must access the login page and afterwards fill in the blanks with their information. It will be necessary but not limited to provide details such as first name, surname, date of birth, home address, e-mail address, telephone number, language, a currency for any deposits or withdrawals, or ID card number. It must be noted that all the information provided must be accurate and is also the users' responsibility to make sure that it is up to date. Furthermore, punters must consider the fact that only one profile is allowed at the site.

In case one wants to close his account, he can do it by contacting support via the methods that we have presented below. They shall receive a notification that the request has been made.

What to do in case of a problem: How to make a complaint & Contact support team

In case punters encounter technical issues on the site or have questions about their profile, the support team is at their disposal 24/7. In the table below, we have pointed out the methods on how to get in touch with them.

MailPhoneLive Chat
Available form/ support@casino.com0800 9012 48324/7

When making a complaint one needs to remember that there are certain levels regarding it.

  1. First Level: Making a complaint

Here, US players must get in touch with the support centre via the method mentioned above. Furthermore, one must remember that the issue regarding gaming sessions, transactions, or any other matters must be communicated no later than six months since the problem occurred.

  1. Second Level: Referring a complaint

Suppose the member is not satisfied with how the has resolved the issue. In that case, punters may refer to Independent Betting Adjudication Service, in short IBAS. Although, the dispute will need to be brought to IBAS within a year since the issue has occurred. In addition to this, this service will only take place only if there is a genuine deadlock between the member and US.

Simple steps on how to claim the bonus codes and how to withdraw the winnings generated from them

To fund the account, first and foremost users must choose a banking option. The available methods for US players are PayPal, Skrill, Bank Transfer, Paysafecard, Neteller, Neosurf, MuchBetter, ecoPayz, Instant Payments by Citadel, and Skrill 1- Tap.

MuchBetter logoPayPal logoSkrill 1-Tap logoNeosurf logoEcopayz logoCitadel logoPaysafecard logoBank Transfer logoSkrill Moneybookers logoNeteller logo

At this step, the procedure is simple. After selecting the method, users must fill in the amount wished to deposit. It can be anywhere between $20 and $35.000; however, this also depends on the option selected.

When it comes to requesting a cashout, players must take under advisement various aspects. To understand better the procedure, we have explained them below:

  1. The withdrawal shall be processed through the same method used for depositing. Thus, if one has selected PayPal for funding the account, the withdrawal amount will also be sent via this method. We believe that this is rather unfair for gamers who want the funds to be sent in another way.
  2. One must provide some personal documents so that US can verify if the account holder is the same person as the one who requested the cashout. These documents might include a passport, driving licence, copy pf the debit card, utility bill, and so on. After sending the documents, the platform will process them within 72 hours.
  3. Wait to receive the funds.

Tips: For winnings generated from progressive jackpots, members need to contact the support team to request a withdrawal.

Recommendation: Usually, large withdrawals might take longer to be processed. It may be up to five days. For this reason, we recommend punters to make more withdrawals with lower sums, so that the funds can be credited faster.

Can playing the improve the balance account?

First, we must present the title collection that punters have at their disposal. In total, there are over 1200 games from different types of categories such as Slots, Live Casino, Table Games, Sports Betting, and Jackpots. Before choosing a title from the mentioned categories, one must take into consideration that each type has its own rules. But, to help users understand better each game, the website has compiled step-by-step guides for different kinds of games. There, one may find further information about the rules, strategies, and other bets that can be made.

The available collection of games is powered by leading software providers such as BluePrint, IGT, Microgaming, Play N Go, Pragmatic Play, Realistic, Eyecon, JFTW, Netent, Playtech, Quickspin, and RedTiger.

Realistic Games logoIGT logoRed Tiger Gaming logoMicrogaming logoPlay'n Go logoPlaytech logoJust For the Win logoNetent logoQuickspin logoBlueprint Gaming logoEyecon logoPragmatic Play logo

In addition to this, uses RNG, which is short for Random Number Generator. It is a tool that generates a sequence of numbers and symbols used for shuffling and dealing the cards. It is used to generate the games’ the outcome randomly.

Now that we have explained the variety of games that one has at its disposal, we shall explain how these titles can help at increasing the players’ balance account below.

What to know before placing a bet: The definitive guide

After making a payment and choosing a title, members are ready to place a stake. However, before engaging in such actions, we want to point out some essential aspects that might come in handy.

First of all, US users must take under advisement that they must enter the bet amount correctly. Once the amount has been accepted and confirmed by the gambling site, it cannot be changed, revoked, or cancelled. Furthermore, one must pay attention when entering the stake, because the site does not guarantee that any amount within or above the limit will be accepted as valid.  On top of this, members that placed a stake when there weren't enough funds in the account, must note that will cancel that specific stake.


  • United States players can place bets on global sporting events offered by Still, the information about those events might be incorrect due to various external circumstances. Because of such cases, we recommend punters to check if the provided information is accurate or not.
  • In the Live Casino category, gamers can place stakes as low as $0.5 or as high as $5000.


  1. The maximum amount per bet is not officially set but instead is determined by the platforms' trading team on each betting market.
  2. Sport betting customers must note that the pay-out per single day cannot exceed $100.000 across all sports and markets.

Hacks regarding the promo codes that no one talks about

When it comes to bonus codes, punters have a wide variety to choose from. It contains the following choices:

  • Welcome deal;
  • Bonus rounds;
  • Drops & Wins;
  • Live Casino offers;
  • Weekly deals.

Before selecting the promo codes, United States users must know that their account is made of Real Balance and Bonus Balance. The first one represents the funds that can be withdrawn at any given time and which can be used on titles from the Sports and Casino category. The latter one stands for the bonus that will be credited and the winnings generated from the sessions. While playing, the funds from the Real Balance shall be wagered first, and the Bonus Balance will be wagered afterwards.


  • US members who do not wish to receive the bonus codes can make this request by contacting the customer services that we have explained in this review. This request can be made after completing the first payment but before betting.
  • The deals offered cannot be combined. However, the welcome promotion and spin bonuses are an exception.
  • This US accepts blended wagers. For a better understanding of this, let’s take into consideration the following situation. One wants to place a bet of $10, but it has $1 in the Cash Balance and $20 in the Bonus Balance. Thanks to the blended wagers that are possible, the player can use the $1 from the Cash Balance and the remaining $9 from the Bonus Balance.

All the provided deals must be used within 30 days since credited because otherwise it will expire and all the associated wins made up until that time will be lost. US also offers a VIP programme which is made of five levels starting from Bronze up to Silver, Gold, VIP, and VIP Elite. Like any other standard loyalty tier scheme, members must earn points to upgrade their level. One point can be earned every time one wagers $20. But, one must pay attention to the terms and conditions of this VIP programme, because not all game categories can help at acquiring points. For example, points cannot be earned while wagering on sports titles, low-risk roulette bets, slots, video pokers, and so on.


  1. If one takes a no deposit deal from the bonus codes, he is allowed to make only one withdrawal from it.
  2. Members may request a cashout of no more $5000 in case they have deposited before claiming the no deposit offer.

Introducing: Essential aspects of the mobile app

While creating this review, we have also looked at the mobile application that it provides. The platform is available on Android and iOS devices, however only the latter application is commonly used. The site’s Android version has 3.2 stars out of 5, but only 25 users have rated it. Even though the rate is relatively low and the players have complained about various aspects, the mother company has answered to all. On the other hand, the iOS version has 4.9 stars out of 5, where 1.1k users have rated it.

What is the overall conclusion?

Taking everything into account, we can say that US is a good gaming site where players can play in a safe environment. Not only this, but the site also offers unique features like the blended wagering, which is not often provided by other gambling sites. The available payment methods are useful, but the processing time for withdrawals is rather long. Furthermore, the support centre which is available 24/7 comes in handy, because members can resolve their issues quickly. Plus, we’ve also checked the Live Chat, and we can safely say that the response time was good, and the information offered was accurate. Even though there are not many software providers, from the ones that are available over 1200 titles are given. We shall keep updating this review, to offer only the reality of the website.


Read more

4.4 /5
Look & Feel 4.6/5
Payout Speed 3.8/5
Games 3.9/5
Bonuses 4.3/5
Customer Service 4.8/5
Licensing 5/5