Cash Arcade US: Review & Bonuses | September 2021

If you want to know a casino expert's opinion on the Cash Arcade gambling platform, then you've come to the right place. Please read it carefully, as all the mentioned aspects might influence your user experience on a significant level. Always gamble responsibly!

A brief presentation of Cash Arcade platform & owner

Cash Arcade casino was launched in 2019, but its owner’s history in the online casino industry is much older than that. It holds two licenses, one in the US with the USGC and one in Alderney, with the AGCC. The platform is very user friendly when it comes to the games, which are easy enough to find.

The user-friendly label won’t hold when it comes to information, not even the essential part. It’s rather hard to find details about accepted payment methods, transaction limits, and even the Contact us features are difficult to come by. Still, we'll get into details regarding this aspect later.

The owner and operator of Cash Arcade casino is Jumpman Gaming. It is a company who has started doing business in the online casino industry in 2009. Since then, it has developed over 100 gambling platforms, some of which are owned by Jumpman. In contrast, others were developed as white label products. The complete list of Cash Arcade's sister sites can be found on Jumpman Gaming's page on the USGC website. A few of them are Crystal Slots, Simba Slots, and Sunny Wins.

All about Cash Arcade’s game providers

More than 25 providing companies source this platform's titles, some of them well-known. In contrast, others are less famous: Red Tiger, Leander Games, Pragmatic Play, Eyecon, Microgaming, Playson, Endorphina, Barcrest, Rarestone Gaming, Saucify, Netent, JustForTheWin, Triple Edge Studios, Blueprint, Crazy Tooth Studio, Live 5, Big Time Gaming, Iron Dog, Tom Horn, NextGen, Yggdrasil Gaming, Core Gaming, Playtech, High 5 Games, Golden Rock Studios, Ainsworth, MultiSlot, Reel NRG, SG Digital, 4 The Player, All 41 Studios, and more.

The latest addition to the providers' list is Slingo Originals, who has signed with Jumpman Gaming in the middle of August 2020.

Mobile gamers should know that Cash Arcade hasn’t developed a mobile app, but it’s games are features are 100% optimized for mobile use.

What to know about Cash Arcade bonus collection & games

Slot players have a lot of titles to choose from on Cash Arcade casino. More than 1000, to be more precise. Among these, we shall mention games like 9 Masks of Fire, Starburst, Twin Spin Megaways, and Book of Gold: Double Chance.

Users will also find about 45 casino table games, some jackpot slots and about 10 bingo titles. The live casino games offer is standard: Roulette, Speed Roulette, and Blackjack. Still, in comparison to many other casinos, there are very few tables here.

Regarding bonuses, the promotions page seems to have a lot to offer, at least at first glance. At a closer look, though, you will notice that only one of the 12 offers, the welcome bonus, is worth checking out. The others don’t promise very much, only a birthday bonus, a 5% daily cashback, an exclusive Friday Bino offer, a Happy Hours and a Free Spins of the Month deal.

Regarding wagering, keep in mind that only the bets made using bonus funds will contribute to the rollover requirements. As well, you must know that Blackjack, Roulette, or any other casino style games or progressive jackpots will not contribute to wagering requirements. If you should receive any bonus codes, know that you must use them until 23:59 that day, or they expire.

Important:

• You can’t receive more than $8 for every ten bonus spins played.
• Only bonus funds contribute to wagering requirements, but real funds will always be used first when wagering.
• Wagering with bonus funds is impossible on bingo, table games, progressive jackpots and live casinos.

Be aware: The amount of bonus funds you can convert to real funds is directly proportional to your lifetime deposits and is capped at $250.

Details about the Mega Reel, Loot Chest, and loyalty program

A Mega Reel and a Loot Chest features can be used as well, and they can bring either bonus funds or Amazon vouchers. These spins are either offered without deposit, as a bonus, or on request, a case when they will not be free. Instead of a classic loyalty program, Cash Arcade casino uses a system that is based on trophies. As you wager more funds and play more titles, you will receive certain trophies that can bring you extra Mega Reel or Loot Chest rounds.

Tips: you can’t receive a Mega Reel spin while you have a pending withdrawal.

Be aware:

• The site states they are not liable for users not receiving Amazon vouchers via email, as they probably didn’t type in their email correctly. We consider this is impossible.
• The ten extra spins are valid only once per debit card.

Recommendations: Do not close the Mega Reel or Loot Chest pop-up window, or you will lose the offer. Plus, always wager your Cash Arcade bonus funds and use your Mega Reel/Loot Chest spins, as they expire if you don't log in for seven consecutive days.

How to sign-up on Cash Arcade

Three easy steps need to be done before proceeding to gamble on Cash Arcade.

1. Choose a username and a password, type in your name, address, email and date of birth and you're halfway done.
2. Verify your account by providing proof of identity and proof of address to be able to use your newly created account.
3. Before hitting the slots or the Roulette, you need to deposit some funds.

Important: The casino has the right to suspend or terminate your account if you do not complete the verification procedures.

To know more about deposits and withdrawals, read the next section of our Cash Arcade review.

Details about payment methods, deposits, withdrawals, and fees

Click on deposit, select your desired payment method, type in the amount, and complete the deposit, then you’re all good to go. Don’t forget that you can’t deposit less than $10 in a transaction.

As a user, you must be the legal holder of all the payment methods associated with the casino account. One may deposit funds using Visa, Mastercard, Maestro, PayPal, Pay by Mobile and Paysafecard.

Pay by Mobile is also available, with deposits from $10 to $20, but a $2.5 fee will be applied to each transaction.

Important:

• You may be asked to provide verification documents anytime, not only once.
• In some cases, although unlikely, you may need to provide certified/notarized documents to clarify certain situations.

Withdrawals will be paid out to any of the accounts you have registered on the gambling platform, but not to Pay by Mobile. When requesting your first withdrawal, you will need to provide certain documents for verification, such as a piece of ID and a recent bank statement/utility bill.

The gambling operator is entitled to request additional documents, including a photo of your debit card (the numbers will be blocked). Documents should be sent via email, as suggested by the casino operator. Cash Arcade casino says that it may take up to 5 working days for the withdrawal to be processed, which is a long time.

Tips: Withdrawal requests will remain pending until verification documents are processed, but no more than four days.

Be aware:

• Cancelling a withdrawal request will lead to losing the wager.
• Take notice that all withdrawals are charged with a $2.5 fee. Therefore, when withdrawing $100, you will receive $97.5.

Ways to contact customer support and self-exclude from gambling

All casino members should be able to contact customer support easily and at any time. Unfortunately, this is not quite possible for Cash Arcade users.

First, it’s hard even to reach the Contact Us page, as the button will send you to the FAQs page instead. Only after scrolling down to the last question and making two more clicks will you finally find out the available support features. Cash Arcade casino doesn’t offer a live support chat feature, only an email address – support@casharcade.com – and the chat on their Facebook page. Thus, if you don’t have a Facebook account, you can’t get in touch with support via chat.

Besides this, the support is not available 24/7, nor does it state the working hours of the service.

Should you ever feel that you should take a prolonged break from gambling, due to irresponsible play, we urge you to use the self-exclusion feature. The self-exclusion will be applied for at least six months. During this time, you won’t be able to access your account. Still, any real funds balance remaining in your account can be sent to you on request, after completing the imposed verification checks.

Our brief and honest thoughts about Cash Arcade

We’re going to be straight: This casino is not by far the perfect gambling platform. Still, it has some strong points as well, and we’re going to briefly point out all of them, as well as the weak ones.

The casino is owned by a well-known company, and it holds a dual license. It features around 1100 games, sourced by more than 25 providers, which is indeed a diverse collection. The Cash Arcade bonus offers are not very generous, and they have a pretty complicated system, as well as the loyalty program. So, make sure you have completely understood them before signing up. There aren’t too many payment methods to choose from, but the most popular ones are available. We haven’t found an explicit statement about the withdrawal limit, but we do know that all withdrawals will be charged with $2.5.

References

• Jumpman Gaming integrates Slingo Originals content