Jackpot Jones: Review & Promo Codes | Read our Trusted Expert Review
When we wrote the Jackpot Jones review, we had the goal to create a thorough website presentation. Based on our expertise, we have strived to put a casino guideline together, which is why we treated numerous subjects. By reading the following review, you will receive a full account of the website’s support team, registration rules, bonuses, games, and payment methods.
Summary
Website
All Games
Type of Games
Providers
Licence
Support
Currencies
Deposits and withdrawals
Deposit Methods
Withdrawal Methods
Min. Deposit
Min. Withdrawal
Max Cash out
Payout Time
Additional Information
Online
Company
Phone
Short preview about Jackpot Jones
This casino is, first and foremost, a Nektan white-label. The concept of white-label refers to a marketed product belonging to a company, although another created it.
Nektan is an organisation that largely activates in the B2B sector, meaning that it white-labels websites belonging to other businesses. The said web pages can receive Nektan's double licencing through this partnership, coming from Gibraltar and the USGC.
The enterprise began activity in Gibraltar – shortly afterwards, in 2013, it expanded to the United States. While it has gone through several name changes, its current denomination in the US is Nektan Plc.
Support for new and existing users
At Jackpot Jones US, you can address inquiries to a team of trained support agents. There are multiple means of communication available.
The casino website states that live chat and phone support are accessible every day of the week, from 8:00 to 00:00 GMT/BST. Also, emails will get a response in 24 hours.
The customers must provide their registered email address and their full name whenever they use support services; should somebody use a different electronic address than he submitted during registration, they won’t receive a reply. Furthermore, the casino asks its members never to type their full password or card number when engaging in email communication with the casino.
To call a support agent, one must dial 0161 870 9797. Those who wish to send a message to the team’s inbox should reach out to customersupport@thegracemedia.com.
Registration FAQs
Creating a new account may pose several issues, so we have created a section containing frequent registration inquiries.
For instance, would-be users might wonder if they need to provide an ID when they sign-up. The answer is that Jackpot Jones will ask for documentation upon opening a new account.
The team is likely to close your profile due to lack of identity documentation. Apart from that, using an unverified account means that you will face several restrictions. You won’t be able to make gambling transactions, access gaming features, or claim bonuses you would otherwise be eligible for.
Tips: Jackpot Jones US does not accept documents (utility bills, for the most part) coming from Sky, Eon, Anglian Water, United States Gas, or Talk Talk.
How to make payments
Jackpot Jones casino displays the methods it deems acceptable for depositing, as well as their corresponding means of withdrawal.
They are as follows:
- Visa deposits correspond to Visa withdrawals;
- Maestro and Mastercard transfers can be withdrawn via Bank Transfer;
- Paysafecard, via Paysafecard and Bank Transfer;
- Skrill Moneybookers and Skrill 1-Tap, through Skrill Moneybookers, and Neteller, through Neteller;
- Boku – Bank Transfer;
- Trustly – Trustly;
- ecoPayz – ecoPayz.
The site also displays the minimum and maximum limits for gambling transactions. Generally, the minimum deposit limit stands at $10, except for Boku, which requires a transfer of at least $15. The minimum withdrawal is also $10.
In the case of the maximum cashout limit, Jackpot Jones casino states that you may withdraw up to $10,000. However, if you wish to retire a higher amount, you may do so with assistance from the support team.
Be aware: Boku deposits, as well as withdrawals lower than $30, will incur fees. A funds transfer made through this method will have a fee of 15%, while a $1.50 tax applies to low withdrawals.
Recommendation: In the event of a payout, the casino’s additional verification procedures and processing might take up to three days. This timeframe is slightly longer than the average. If you want to access a fast withdrawal casino, we’ve put together a list with some of the best.
Presenting the available games and providers
At the casino we’re discussing, users may pick from 324 games.
They come from various providers, among which we name NetEnt, IGT, Red Tiger Gaming, Eyecon, Inspired Gaming, WMS, NextGen Gaming, Elk Studios, Scientific Games, Just for the Win, Pragmatic Play, Blueprint Gaming, Big Time Gaming, Reel Time Gaming, and Microgaming.
Recommendation: You have access to a narrow range of products. Apart from the number of options, the website hosts only a few versions of Blackjack and Roulette and no live casino features.
What offers are there?
Jackpot Jones casino may offer bonuses occasionally. Some activate upon registration, while others require a deposit. New customers may receive a welcome package consisting of extra spins on selected gaming products. Once in a while, there may also be cashback bonuses (wherein the customer will get some of his losses back in the cash balance).
Each promotion will carry its specific wagering requirement. Fulfilling it in the assigned timeframe is essential for withdrawing bonus funds. Otherwise, you will need to forfeit your bonus and all associated winnings. Furthermore, removing from your real cash balance during a promotional period will cancel the offer. Depositing extra funds during the same period is likely to freeze your bonus balance temporarily.
Quick notes regarding the wagering requirement
It would help if you also acknowledged that not all categories would contribute equally to the stake requisite. As such, slots and scratchcards will bear 100% contribution, while premium slots weigh 75%. Table games will amount to 10% of the stake.
The general timeframe for wagering completion is of 28 days, although it may vary per promotional scheme. The website will state the maximum conversion rate for each of its bonuses; no deposit offers will most often be capped at $35 in winnings.
Tips: E-wallet users may not bet more than $0.5 while using bonus credit.
Recommendation: There is a contradiction in the site's terms. The T&Cs state that one may claim four different welcome offers across Nektan platforms. Simultaneously, the promotional conditions prohibit the same IP from receiving the same bonus multiple times. On the other hand, the wagering requirements can go as low as 1x at Jackpot Jones US.
Putting everything into perspective
From the perspective of payments, users should know that Boku transfers are possible. However, they will impose a 15%. The same condition is available for withdrawals lower than $30. Furthermore, verifying a client’s identity might delay the processing of a transaction.
The site doesn’t offer plenty of variety in its number of games or the categories of play. On the other hand, Blackjack and Roulette have a bearing in the staking requirement, even though they aren’t numerous. Since we’re discussing bonuses, we must also mention that Jackpot Jones can impose wagering conditions as low as 1x the winnings from extra spins, convenient for lower-stake players. Members acknowledge that if they are e-wallet depositors, they’ve got a max bet limit of $0.5 during any promotional period.
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Look & Feel | 3.8/5 |
Payout Speed | 3.7/5 |
Games | 3.6/5 |
Bonuses | 3.7/5 |
Customer Service | 4.2/5 |
Licensing | 5/5 |