The Sun Bingo US: Review & Bonuses | September 2021

The Sun Bingo review – which we shall present in more detail below – endeavours to provide an exhaustive account of website’s attributes. Our main points of interest were the casino’s, FAQs and support, registration, and T&Cs. Other than that, we will look into the club’s promotional conditions, games that are on display, and the payment methods that the casino accepts. Minimum and maximum limits for transactions will receive their own subsection.

The Outline

The Sun Bingo is a News Group Newspapers Limited (also known as News Corp US) staple. VF2011 operates it. It commenced activity in 2006 – it is of note that it shares its name (and owning company) with the well-known newspaper. For the first four years, Tombola was in charge of it, but rival gaming company Gamesys took over afterwards. In 2015, Playtech and News US signed a deal – as a result, The Sun Bingo’s current server is Virtue Fusion, Playtech’s designated bingo platform. Playtech (founded 1999) is a leading operator in the gambling industry and part of the FTSE 250.

As for The Sun Bingo as a standalone website, it is worth mentioning that it has won multiple awards during its run. Most notably, it was a double laureate of the 2014 WhichBingo Awards, getting recognition for its advertising campaigns and the live chat support team's assistance. In 2018, it was the recipient of the Best Marketing Campaign Award, with the “Are You Gonna Bingo?” series.

It’s All About the Ads

In this subsection, we will analyse the “Are You Gonna Bingo?” advertorial creation. The title is a play on the phrase ‘Are You Gonna Bang Doe?” the name of a Funky Dee grime song. The star of the clip is comedian Jayde Adams, who still is the image of the casino. The video references multiple Internet trends that had reached memetic status at the time, including a rapping horse. Gambling is feasible anywhere, which is why the comedian asks the other characters in the ad “Are You Gonna Bingo?” while they are at the bus stop. For gambling companies, there are multiple rules which must be followed. For instance:

• The ads must not use child or teenage actors and must not be created in a way that seems appealing to them;
• It's forbidden to market gambling businesses while providing misleading or otherwise inaccurate information;
• It is forbidden to issue marketing materials that may be distributed to underage people.

Fresh Off the Press: The Sun Goes Bingo

As mentioned above, The Sun Bingo branches out from a famous gazette known as The Sun. The owner company, New Group Newspapers Ltd, was founded in 1960 and operates as a limited private organisation.

The firm makes statements regarding its revenue yearly. In 2020, one can see that the value of assets has grown by three per cent, their net worth being $734 million.

The newspaper in question has a 51-year long history and more than a decade as an online provider of news. The wide range of topics it covers (politics, society in general, celebrity lives, world news) was completed by the subject of gambling once the bingo website began activity. At the moment, one may find information regarding bingo games or even specific casino features among the newspaper’s pages and tabs.

Casino Support: Who to Ask for Help?

The site puts live and email help at the customer’s disposal. The electronic address where one may reach the support team is support@sunbingo.co.uk. As previously stated, the awarded live chat agents are active. The agents who offer consultation over the phone can be contacted at 020 36 42 42 42. All three means of communication are available from 8 am to 1 am, every day.

Furthermore, the website’s FAQ page supplies information regarding registration, KYC procedures (specifically, Source of Funds), and transactions. Us too we compiled a list of the most frequent inquiries coming from customers to offer players an overview of what inquiries can encounter. 

What can players expect when joining an online casino?

The Sun Bingo registration consists of the user’s typing in personal information, their name, place of residence, date of birth, electronic address, and phone number. They will also receive the possibility to opt-in (or out) when it comes to marketing material. To access the website’s features, customers must go through The Sun Bingo login menu.

All players must go through Know Your Customer procedures

Regarding KYC procedures, the casino will go to lengths to ensure that its players are of legal age. Automatic Know Your Customer checks are in place. Players must acknowledge that, if unable to provide proper documentation, their accounts risk freezing.

ID verification consists of photographic ID (for instance, one’s driver’s license or passport) and proof of address. If the player wishes to confirm their address of residence, they can provide a copy of a recent utility bill, which will attest to their living at the address mentioned in the registration form. KYC applied to source(s) of funding, too. For someone to prove that they own the payment methods featured on their profile, they need to upload documents such as:

• A front-and-back copy of a registered card; all information other than the owner’s name, first six digits, last four digits, and expiry date need obscuration);
• Bank statements no older than three months;
• Wage slips as recent as the statements discussed above;
• Evidence attesting to any other source of income, e.g., inheritance.

Additional information about the site’s general terms

A player’s access to the software may be restricted while The Sun Bingo conducts an investigation into their gambling behaviour. From a responsible play perspective, the client gets the option to set reality Checks for themselves, take Time Outs, or self-exclude. Self-exclusion can last from 6 months to 5 years, as per user request, and stops one from accessing their account or taking part in any gambling transaction. The casino takes upon itself the obligation to never suggest or allow such transactions to a member whom it knows to have voluntarily excluded themselves. If the player wishes to resume activity with the house, they have to contact support – a 24-hour cooling-off period is due before the user can get back to gambling.

It is also possible to stay an active user and restrict the deposit limits. Any request to increase the limit once more will be subject to the same cooling-off period.

The site can go through modifications at any time. Users will receive notice of these changes, either via email or on the website itself. Those who disagree with the updates should terminate their subscription; bets or wagers placed before the changes will still abide to the previous set of rules.

Recommendation: The online casino suggests to customers to reach out to the support agents in the event where they forget their passwords; however, it is impossible to get in touch while logged out.

Be aware: Source of funds info must reach the casino in 48 hours; otherwise, the customer profile will be subject to closure.If the house closes one’s account due to a T&Cs breach, the customer’s funds will be impossible to withdraw until the end of the investigation.

FYI: Rules Applicable to Bonuses

To claim bonuses, one must have gone through the KYC procedures successfully. If the redemption of the offer is impossible due to external factors, the promoter will not be liable. All promotions are applicable only once per account.

The primary promotional categories from The Sun Bingo bonus codes are extra spins, bingo bonuses, and side bingo deals. To claim a spins bonus, one should know that:

• The spins will load automatically into their account after they fulfill the conditions (for instance, a qualifying deposit);
• Even so, they will need to accept the bonus in the following 48 hours. Otherwise, they may not claim it again;
• To start using the rounds, they will need to launch the games that work with the promo.

Winnings from these extra turns are subject to the wagering requirement. Generally, the said requirement is thirty times the winnings amount. There is a time limit in place for fulfilling this condition – should one not complete the requisite in 30 days, they will automatically forfeit all promotional funds.

Important: The Sun Bingo promo codes state that bingo bonuses will need to be wagered three times unless otherwise specified. The bingo bankroll can never be withdrawn – its use lies in purchasing extra bingo tickets. Furthermore, this bankroll is separate from bonus balances of different origin and from the real cash balance.

Bingo side games bonuses work only on the ‘Side Games’ category under the slots tab. Only wagering on real cash games will contribute to the requirement.

Tips:

• Players with pending withdrawals are unable to receive bonuses.
• If someone has multiple active bonuses, the most relevant one will be subject to usage first.

What to play from 850 available games

There are over various products available on the website, belonging to slots, table games (Blackjack, Roulette), live casino, bingo, and the slingo hybrid variety.

The available providers are Slingo Originals, NetEnt, IGT, Playtech, Eyecon, Inspired Gaming, Red Tiger Gaming, Barcrest, WMS, Microgaming, Reel Time Gaming, Leander Games, iSoftBet, Bally, Realistic Games, Pragmatic Play, Quickspin, Blueprint Gaming, Skywind, Wazdan, AGS, PariPlay, Red7.

As the website runs on a Playtech platform, and hosts numerous Playtech products, we shall look into this operator. The company, part of the London Stock Exchange, started out in 1999 as a software engineering, gambling and multimedia enterprise. It provides products from the bingo, casino, and live casino sectors, alongside platforms suitable for these game categories. It has also got a dedicated poker server and supports table games.

Getting Started with Bingo

Bingo is a type of casino game that asks the player to cross off their tickets numbers. To finish the game successfully, one must finish the crossing off process before all other players. Full house is the desired outcome; however, one can claim rewards when they manage to finish one or two lines.

Important: Positive outcomes in bingo include:

1. Full house: marking off all squares containing numbers;
2. Two lines: 2 vertical, horizontal or diagonal lines have been marked off;
3. One line: crossing off lined squares;
4. Pattern: having a set pattern of squares crossed off.

Online bingo comes under many shapes and forms. The most frequent ones are 90 ball (15 numbers over three rows), 80 ball (16 numbers in a square), 75 ball (24 numbers in a court, and empty shape in the middle), and cash cubes (12 numbers on one ticket).

Session bingo refers to a game that has got pre-set time constraints.

How to transfer and retire funds

The website's viable methods are Visa, Visa Electron, Maestro, Paysafecard, PayPal, and Skrill Moneybookers. Withdrawal methods comprise the debit cards, as well as PayPal and Skrill Moneybookers, with the addition of Bank Transfer.

For a single deposit, the minimum sum is $5 – the same applies to withdrawals. The maximum deposit one can make is $1,000, except for situations where the customer sets a deposit limit or has restricted access. In the case of cashouts, one can retire up to $50,000.

Customers should be aware that PayPal retirements have the uppermost limit of $5,500.

Tips:

• It’s easy to withdraw less than the minimum amount. This can be done with the customer service team; the transaction will receive a fee equal to The Sun Bingo’s costs for processing the withdrawal.
• The user may have up to ten payment methods registered at the same time.

Be aware: It’s forbidden to pay with credit cards. Should the house identify credit card payments, they are subject to reversal. The same applies to potential winnings resulting from these transactions.

Recommendation: All transactions will appear as destined to or coming from VF2011, for the sake of protecting the customer’s privacy.

The Sun Bingo App

On The Sun Bingo’s website, one will find a download link for the mobile app. It is compatible with both Android and iOS. Customer reviews favour the AppStore feature, with an average rating of 4.2/5 per 288 reviews. Android users make points about the application’s glitches and slow loading time, and their overall rating is 3.1/5.

Bottom Line

The Sun Bingo provides conflicting information when it comes to retrieving lost passwords – users should be able to do this with the help of support, but assistance from the reps requires a successful login. When creating an account, the player must go through KYC procedures where he would be asked to provide some documents, including source of funds. Source of funds KYC must be uploaded within 48 hours of the house’s request.

After joining, players who want to claim bonuses will be asked to deposit. Remember that one may use ten payment methods simultaneously. Credit card payments are strictly forbidden and will be subject to reimbursements and reversal. If one wants to claim promotions, he must be sure that he doesn’t have any pending withdrawals. Bingo bonus balances may not be withdrawn – they work solely as a means to buy more bingo tickets. When it comes to payments, one must  remember that withdrawing less than the minimum amount is possible with support, but the client’s balance will be feed. All bank statements will display the name VF2011.

References:

• Award Winners 2018 - https://www.whichbingo.co.uk/awards/winners-2018/
• Award Winners 2014 - https://www.whichbingo.co.uk/awards/winners-2014/
• Sun Bingo -Wikipedia.org - https://en.wikipedia.org/wiki/Sun_Bingo
• News Group Newspapers Limited - https://beta.companieshouse.gov.uk/company/00679215
• News Group Newspapers Limited - https://companycheck.co.uk/company/00679215/NEWS-GROUP-NEWSPAPERS-LIMITED/financials
• Gambling on credit cards to be banned from April 2021, https://www.gamblingcommission.gov.uk/news-action-and-statistics/news/2020/Gambling-on-credit-cards-to-be-banned-from-April-2020.aspx
• Playtech - Wikipedia.org -  https://en.wikipedia.org/wiki/Playtech
• How to play Bingo? Everything you need to know - https://www.thesun.co.uk/fabulous/8731429/how-to-play-bingo/
• Advertising and Marketing Rules and Regulations - https://www.gamblingcommission.gov.uk/for-gambling-businesses/Compliance/General-compliance/Social-responsibility/Advertising-marketing-rules-and-regulations.aspx
• Sun Bingo: Are You Gonna Bingo? by The&Partnership London - https://www.thedrum.com/creative-works/project/thepartnership-london-sun-bingo-are-you-gonna-bingo