Deluxino Bonus Codes & Review

Deluxino casino US is a website established in 2019. It is a white label from 888 Holdings Inc and works under the Dragonfish platform. It should also be noted that 888 Holdings Inc is registered under the London Stock Exchange. This Deluxino review contains research into the casino’s available offers, games, and support teams. We have also taken into account the available payment methods and other characteristics of interest to players to create a clear overview.

T&Cs: General Information

How to Start out

We will first delve into Deluxino casino’s registration requirements. To open an account, the player will need to provide his full name, email address, home address and occupation. Upon signing up, they will receive a request to upload suitable documentation. Should the user not comply repeatedly, his account is at risk of closure. Moreover, an unverified member of Deluxino casino US will be unable to access the games on display.

Credential Verification and Privacy Policy

Deluxino casino takes liberty in modifying the User agreement at any given time, according to the circumstances. The players will be notified of the changes via email or the casino’s website.

Important: If the member continues using Deluxino casino’s services after the Agreement changed, they tacitly agree to the modifications.

Documentation can be uploaded through the Cashier option; if it is deemed illegitimate, the player might have to visit a Public Notary and get their paperwork accredited.

As per the Privacy Policy, the customer cannot export, transfer, or otherwise make the software available to third parties. Any fraudulent activity will bear consequences, including the involvement of all qualified authorities.

There is a single account per person limit. User inactivity for more than 12 months, unprompted by self-exclusion, will render the membership dormant (after notifying the customer). Players maintain their rights over the positive balance in such a situation.

Be aware: Background checks apply to both log information and to personal details such as financial standing, transactions, and sources of income.

Tips: Any pending vouchers and spins appear as bonus funds until the player meets the requested wagering requirement.

Customer Support and Complaints

Deluxino casino US has specialised support teams that operate through email or phone calls. If a user wants to file a complaint, he can do so by reaching help@IGTeamSupport.org – the agents will respond in up to 14 business days. Social media complaints won’t be taken into consideration. If the client deems the assistance they received unsatisfactory, they can escalate the issue to a Support Manager. Should one desire to self-exclude, they will contact the department in the same way.

Phone support (+44 0800 018 3307) focuses on transactions – as elaborated upon in an upcoming section, they can help a player deposit.

Recommendations: There is no live chat option available, which is a rare occurrence; the Help section on the website focuses on FAQs, although it provides support info.

Bonus Policy

Deluxino’s promotions are largely deposit-based, although there are occasional no deposit bonuses. They can be of the introductory type – the first deposit and welcome offers coincide in this case. Loyalty points, accumulated over time and elaborated upon later in this Deluxino review, may provide new promotional deals.

The player's account is formed by two entities, bonus funds and cash funds. One can withdraw his cash funds anytime, but the Deluxino bonus funds cannot be withdrawn until the users wager them and they reach the cash balance. Said cash balance would not contribute to the requirements.

Deluxino casino US has a policy mentioning that games may add differently to the wagering demands. Slots, Scratch Cards, Arcade, and PJP Slots will supply 100%, while all other categories stand at 0%.  

The casino will not grant bonuses to users with ongoing withdrawals. They will become available only upon completion of the process.

Vouchers provide points. Generally, 100 points equate to $1, which is also the maximum voucher limit. While vouchers are a characteristic of the casino, the array of promotions includes welcome offers, no deposit deals, daily offers and loyalty chips. The latter can be earned progressively. There are multiple loyalty levels, each with their promotional services.

Recommendations: At the moment, the welcome offer consists only of spins which are available for seven days only and come with wagering above average for the amount of bonus offered.

Be aware: No deposit bonuses have got a 99x wagering requirement, which places the requisite on the high end. 

Tips: All promotional products are voided after 90 days of account inactivity.

Payment Methods

Deposits are feasible over the phone, with a support agent. Other acceptable methods are Paysafecard, PayPal, Visa and Mastercard.

One can withdraw by using the following means Visa, Mastercard, Neteller, Wire Transfer and PayPal.

According to Deluxino casino US and its deposit policy, each method will have its own Transaction Balance. While there are no maximum cash-out limits, one can only withdraw one Transaction Balance at once. The minimum amount for both transactions is $5.

Withdrawals have a processing time of 2 business days. However, the user may receive the withdrawn amount in:

Tips: Wire Transfer transactions take a longer time to be processed – the depositor may start playing in 5-8 business days; there is a limit of 10 withdrawals a day.

Games and Featured Providers

Deluxino casino hosts around 350 games, the majority of which are slots. These products are developed by providers the likes of IGT, NetEnt, Inspired Gaming, Pragmatic Play, Red Tiger, Realistic Games, Eyecon, iSoftBet, Big Time Gaming, Ainsworth Gaming Technology, Blueprints, Merkur, Scientific Games.

For reference, the software puts on display gaming options such as BerryBurst, Cleopatra (NetEnt), or Legendary Excalibur (Red Tiger). Apart from the slots section, one may access the scratch cards category.

Recommendations: There aren’t any live casino or table products; these categories are widely favoured by players, so their lacking constitutes an inconvenience and restrains diversity.

Final Considerations

Deluxino casino US belongs to 888 Holdings Inc. It is dedicated to slots, and its main characteristic is the lack of an upper cash-out limit. According to our Deluxino review, the site will thoroughly verify its users and will take appropriate action if their credentials aren’t deemed valid. Customers may receive support via phone and through email. When it comes to promotions, players must be aware of the wagering requirements and bonus availability. Also, if an account is not active for a time, deals can be cancelled. Finally, most deposit methods allow the player to commence activity right away, excepting Wire Transfer.